Case Management Assistant

About the role

Join us as a Case Management Assistant, a pivotal role dedicated to streamlining workflow, facilitating communications, and enhancing the efficiency of our Case Management department. Engage with local community resources and contribute to a commitment to care that resonates with the needs and values of our patients.

Responsibilities

• Cook up and facilitate Team Conference meetings.
• Gather, take action on, and maintain Case Management documentation such as referrals, admissions, orders, and schedules.
• Effectively coordinate communication of daily Case Management Assignment updates.
• Complete pre- and post-discharge activities to ensure patients, families, and clinicians are aware and prepared.
• Gather Quality Improvement and department Performance Improvement data.
• Aid in the collection of Key Care Indicators and clinical outcomes data.
• Aid in regulatory and joint commission survey preparedness activities.

Qualifications

• A high school diploma or equivalent is preferred.
• Proficiency in Microsoft Office products is required.
• Strong typing skills with speed and accuracy are essential.
• Knowledge of medical terminology is preferred.
• Experience with insurance/payor systems is preferred.
• Good visual acuity and communication skills are important.
• Flexibility to work weekdays/weekends, evenings, or night shifts if necessary.
• Availability during religious/legal holidays as scheduled is required.

Benefits

• Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
• Generous paid time off that accrues over time.
• Opportunities for tuition reimbursement and continuous education.
• Company-matching 401(k) and employee stock purchase plans.
• Flexible spending and health savings accounts.

Pay

We are committed to providing competitive compensation and benefits packages to all eligible employees.

Schedule

Flexible scheduling options are available to accommodate your needs.