Case Associate

Responsibilities

• Process and document case files accurately, including hard copy and electronic records
• Maintain timely billing processes and submit required documentation to providers within specified deadlines
• Communicate professionally with providers, participants, and internal staff
• Perform general administrative duties including answering phone calls, emailing documents, and data entry
• Shadow and support senior Case Associates to learn processes and protocols
• Participate in onboarding, training, and process improvement initiatives
• Take initiative to identify tasks, ask questions, and proactively support team needs
• Utilize SharePoint, Excel, and other internal software platforms effectively
• Manage multiple priorities and switch tasks as urgent needs arise

Requirements

• High school diploma or equivalent; Associate’s or Bachelor’s degree preferred
• Strong computer skills: Microsoft Excel, SharePoint, Google Workspace, and general technology proficiency
• Excellent typing, data entry, and documentation skills
• Strong verbal and written communication skills
• Able to multitask and adapt in a fast-paced environment
• Professional demeanor with the ability to interact with seniors, families, and diverse stakeholders
• Interest in learning and growth within the organization

Key Details

• Compensation: $17-19.50/hr, depending on experience
• Location: Matteson, IL
• Benefits: LaSalle Network consultants are eligible to enroll in benefits. For details, visit here
• Schedule: Onsite work Monday – Friday, 8:30AM – 4:30PM
• Hands-on experience in case management and nonprofit operations

Pay

$17-19.50/hr, depending on experience

Schedule

Onsite work Monday – Friday, 8:30AM – 4:30PM

Benefits

LaSalle Network consultants are eligible to enroll in benefits. For details, visit here.

Application

If you're ready to make a difference while building valuable experience, apply today and join a team committed to helping seniors live independently!

Contact

Katie Webb
Project Manager
LaSalle Network

#LNOSHR
#LI-KW1

LaSalle Network is an Equal Opportunity Employer m/f/d/v.