CARS.COM: SR. CRM ADMINISTRATOR - CPQ/BILLING

Responsibilities

• SME for technical implementations involving the Salesforce CPQ and Billing managed packages.
• Knowledgeable in customizing fields, page layouts, record types, reports and dashboards.
• Designs, configures, and develops solutions using configuration.
• Maintains and creates new Salesforce automations using Flow.
• Maintains and creates new Salesforce automations using Product Rules and Price Rules.
• Manage production support queues and new development tasks as needed.
• Assist with system audits including but not limited to users, profiles, permission sets, queues, fields, page layouts, and record types.
• Assist with data import/export activities, including required mapping, and data scrubbing, as required for individual data import/export requests.
• Should be a key liaison between the CRM team and Billing/Finance Teams to gather requirements and develop effort estimates, project plans etc.

Requirements

• 5+ years of experience as a Salesforce Administrator.
• Deep working knowledge of Salesforce CPQ.
• Deep working knowledge of Salesforce Billing.
• Proficiency with Salesforce automation tools.
• Proficiency in Copado CI/CD tool is a plus.
• Strong SOQL skills.
• Ability to thrive in an agile environment and operate well under ambiguity.
• Excellent analytical, research and follow up skills.
• Strong written and oral communication skills are essential.

Qualifications

• Preferred Bachelor’s degree in related field.
• Any other Salesforce Certifications are a plus.
• Ability to read / understand Apex code is a plus.

Skills

• Strong Salesforce Administrator skills.
• Knowledge of Salesforce CPQ and Billing.
• Experience with Salesforce automation tools.
• Experience with Copado CI/CD tool.
• SOQL proficiency.
• Agile environment experience.

Pay

$101,100.00-126,400.00

Schedule

Not specified

Benefits

Our Comprehensive Benefits Package Includes Medical, Dental & Vision Healthcare Plans, New Hire Stipend for Home Office Set-Up, Generous PTO, Refuel - a service based recognition program where employees receive additional paid time away to learn grow and reset, Paid Holidays, Floating Holiday, Volunteer Day, Recharge Day, Learn more about our Benefits, Perks, & Culture on our LinkedIn Life Pages!

Company

Cars Commerce is essential for success in the automotive industry. We are a U.S. News & World Report Best Company to Work For in 2024, and we are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.