Carrier Sales Zone Manager

About the role

Responsible for managing shipment tracking and providing customer support through MySpot platform. Works closely with carriers to ensure timely delivery and resolution of issues.

Responsibilities

• Monitor and update shipment statuses in real-time
• Communicate with customers regarding shipment progress and resolve any issues promptly
• Collaborate with carriers to ensure accurate and efficient delivery of goods
• Handle customer inquiries and complaints via phone, email, and online chat
• Ensure compliance with all shipping regulations and carrier policies

Requirements

• Bachelor's degree in Business Administration, Logistics, or related field
• 2+ years of experience in logistics or supply chain management
• Strong communication and problem-solving skills
• Proficiency in Microsoft Office Suite
• Experience with logistics software and systems

Qualifications

• Excellent organizational and time management skills
• Ability to work independently and as part of a team
• Knowledge of transportation laws and industry best practices

Skills

• Customer service orientation
• Technical proficiency with logistics software
• Attention to detail

Benefits

• Competitive salary
• Flexible work schedule
• Professional development opportunities
• Health insurance
• Employee discounts on services

Pay

• $50,000 - $60,000 annually

Schedule

• Monday to Friday, 8:00 AM - 5:00 PM

Apply Now

Submit your resume and cover letter to careers@spots.com