Carrier Sales Rep 1

Primary Position Purpose

Facilitate the successful movement of loads for our customers by contracting and managing an outsourced network of transportation providers. Track freight to ensure customer requirements are met by the selected transportation provider. Make customer service the top priority by providing customers and carriers with the highest level of service possible.

Position Functions

• Manage carrier relationship to negotiate rates and secure load coverage while maximizing profitability.
• Establish, grow, and manage a network of carriers via lead generation, cold calling, and referrals.
• Develop and maintain quality working relationships with carriers, transportation providers, drivers, and external/internal stakeholders by proactive communication.
• Work with carrier base to drive the use of U.S. Xpress digital and automated systems.
• Contribute to the balancing of trailer networks by leveraging carrier relationships and maintaining accurate system data.
• Maintain high level service by monitoring carrier performance.
• Grow book of business to meet the demands of our customers by utilizing carrier network and relationships.
• Resolve issues for carrier partners and customers with internal teams.
• Manage communication/documentation for Carriers in our systems.
• Gather and communicate market information about the supply and demand of capacity in the marketplace to understand market conditions and lane rates.
• Sourcing new business opportunities - vetting via internal/external data and providing market feedback to strategic procurement team.
• Review carrier credentials to ensure they meet U.S. Xpress Logistics compliance and customer requirements.
• Monitor, track, and trace all loads.
• Provide the highest level of service to carriers.
• Collaborate with all levels of the organization to harness collective intelligence of the workforce.
• Attend and engage in all meetings and trainings on recent developments, goals, and objectives.

Education

• A high school diploma or equivalent required.
• A bachelor's degree in related field or equivalent experience preferred.

Experience

• Experience in Sales, Transportation, Finance, or Hospitality preferred.
• Experience thriving in a fast-paced, deadline-driven work environment.

Skills & Abilities

• Proficiency in utilizing Excel and/or Power BI at an intermediate level preferred.
• Ability to comfortably negotiate, persuade, and manage conflict.
• Adept at assessing organizational dynamics and managing change.
• Work quickly and efficiently.
• Able to test solutions, learn, and iterate quickly.
• Forward-thinking and solution-driven.
• EFFECTIVELY COMMUNICATES THROUGH VARIOUS CHANNELS.

Work Environment / Physical Requirements

• Normal Office Settings.