Carrier Sales Rep I

Who We Are

Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation’s largest asset-based trucking companies. But the most valuable asset we offer isn’t tractors, trailers, or even our exclusive, cutting-edge technology. It’s the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers, and our people.

Why U.S. Xpress?

• Invest in your talent starting on day one. Personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about.
• Competitive pay, employee stock options, and profit-sharing.
• Professional development and 401K.
• Curious about other benefits? Check out the perks below!

What You’ll Do

• Facilitate the successful movement of loads for our customers by contracting and managing an outsourced network of transportation providers.
• Track freight to ensure customer requirements are met by the selected transportation provider.
• Make customer service the top priority by providing customers and carriers with the highest level of service possible.
• Manage carrier relationship to negotiate rates and secure load coverage while maximizing profitability.
• Establish, grow and manage a network of carriers via lead generation, cold calling, and referrals.
• Develop and maintain quality working relationships with carriers, transportation providers, drivers, and external/internal stakeholders by proactive communication.
• Work with carrier base to drive the use of U.S. Xpress digital and automated systems.
• Contribute to the balancing of trailer networks by leveraging carrier relationships and maintaining accurate system data.
• Maintain high level service by monitoring carrier performance.
• Grow book of business to meet the demands of our customers.
• Resolve issues for carrier partners and customers.
• Manage communication/documentation for Carriers in our systems.
• Gather and communicate market information about the supply and demand of capacity in the marketplace to understand market conditions and lane rates.
• Sourcing new business opportunities - vetting via internal/external data and providing market feedback to strategic procurement team.
• Review carrier credentials to ensure they meet U.S. Xpress Logistics compliance and customer requirements.
• Monitor, track, and trace all loads.
• Collaborate with all levels of the organization to harness collective intelligence of the workforce.
• Attend and engage in all meetings and trainings on recent developments, goals, and objectives.

What We’re Looking For

• Education: High school diploma or equivalent required. Bachelor degree in related field or equivalent experience preferred. (Equivalent years of experience are defined as one year of professional experience for each year of college requested.)
• Experience: Experience in Sales, Transportation, Finance, or Hospitality experience preferred. Experience thriving in a fast-paced, deadline-driven work environment.
• Skills & Abilities: Proficiency in utilizing Excel and/or Power BI at an intermediate level preferred. Ability to comfortably negotiate, persuade, and manage conflict. Adept at assessing organizational dynamics and managing change. Work quickly and efficiently. Able to test solutions, learn, and iterate quickly. Forward-thinking and solution-driven. Effectively communicates through various channels.

Position Functions

• Position Functions: Manage carrier relationship to negotiate rates and secure load coverage while maximizing profitability.
• Establish, grow and manage a network of carriers via lead generation, cold calling, and referrals.
• Develop and maintain quality working relationships with carriers, transportation providers, drivers, and external/internal stakeholders by proactive communication.
• Work with carrier base to drive the use of U.S. Xpress digital and automated systems.
• Contribute to the balancing of trailer networks by leveraging carrier relationships and maintaining accurate system data.
• Maintain high level service by monitoring carrier performance.
• Grow book of business to meet the demands of our customers.
• Resolve issues for carrier partners and customers.
• Manage communication/documentation for Carriers in our systems.
• Gather and communicate market information about the supply and demand of capacity in the marketplace to understand market conditions and lane rates.
• Sourcing new business opportunities - vetting via internal/external data and providing market feedback to strategic procurement team.
• Review carrier credentials to ensure they meet U.S. Xpress Logistics compliance and customer requirements.
• Monitor, track, and trace all loads.
• Collaborate with all levels of the organization to harness collective intelligence of the workforce.
• Attend and engage in all meetings and trainings on recent developments, goals, and objectives.