Carrier Sales Associate

About the role

The Carrier Sales Associate plays a critical role in ensuring seamless freight movement through Flock Freight's proprietary platform. This high-execution, relationship-driven sales role requires a competitive, driven individual with strong communication and problem-solving skills.

Responsibilities

• Build and grow a book of carrier partners by identifying, engaging, and onboarding new carriers through outbound calls, emails, and strategic outreach.
• Own daily freight execution, ensuring customer shipments are covered, serviced, and tracked successfully through Flock’s platform.
• Develop trusted carrier relationships, using consistent, strategic communication to drive long-term engagement and platform adoption.
• Apply tactical sales and negotiation skills to optimize carrier utilization and achieve strong economic outcomes.
• Collaborate cross-functionally with Customer Success, Tracking, and Operations teams to deliver a high-quality experience for both carriers and customers.
• Maintain accurate carrier and capacity data in Flock’s systems to support real-time coverage and execution.
• Monitor shipments and performance metrics: proactively identifying issues and opportunities for improvement.
• Consistently hit or exceed performance goals: including activity, coverage, and revenue-related metrics set by the Carrier Success leadership team.
• Leverage Flock Freight’s digital platform and pooling technology to create differentiated value for carrier partners.

Qualifications

• Bachelor’s degree preferred
• Previous sales, account management, or customer-facing experience preferred
• Demonstrated ability to meet or exceed goals
• Strong written and verbal communication skills
• Congfident decision-maker with solid problem-solving instincts
• Strong work ethic and a willingness to learn

Skills

• Outbound sales activity and relationship building
• Strategic communication and negotiation
• Organized and detail-oriented
• Adaptable and energized by fast-paced environments
• Mission-driven and excited to contribute to modernizing the freight industry

Benefits

• Compensation: $22 - $24 per hour + Commission
• Equity package
• Competitive benefits including medical, dental, vision, and 401(k)

Pay

$22 - $24 per hour + Commission

Schedule

Hybrid Work Model: Scheduled in-office and work from home days