Carrier Sales Associate

About the role

As a Carrier Sales Associate, you'll play a critical role in ensuring our customers' freight moves seamlessly through Flock Freight's proprietary platform. You'll build and grow a book of carrier partners by identifying, engaging, and onboarding new carriers through outbound calls, emails, and strategic outreach. You'll own daily freight execution, ensuring customer shipments are covered, serviced, and tracked successfully through Flock's platform. You'll develop trusted carrier relationships, using consistent, strategic communication to drive long-term engagement and platform adoption. You'll apply tactical sales and negotiation skills to optimize carrier utilization and achieve strong economic outcomes. You'll collaborate cross-functionally with Customer Success, Tracking, and Operations teams to deliver a high-quality experience for both carriers and customers. You'll maintain accurate carrier and capacity data in Flock's systems to support real-time coverage and execution. You'll monitor shipments and performance metrics, proactively identifying issues and opportunities for improvement. You'll consistently hit or exceed performance goals, including activity, coverage, and revenue-related metrics set by the Carrier Success leadership team. You'll leverage Flock Freight's digital platform and pooling technology to create differentiated value for carrier partners.

Responsibilities

• Build and grow a book of carrier partners by identifying, engaging, and onboarding new carriers through outbound calls, emails, and strategic outreach.
• Own daily freight execution, ensuring customer shipments are covered, serviced, and tracked successfully through Flock’s platform.
• Develop trusted carrier relationships, using consistent, strategic communication to drive long-term engagement and platform adoption.
• Apply tactical sales and negotiation skills to optimize carrier utilization and achieve strong economic outcomes.
• Collaborate cross-functionally with Customer Success, Tracking, and Operations teams to deliver a high-quality experience for both carriers and customers.
• Maintain accurate carrier and capacity data in Flock’s systems to support real-time coverage and execution.
• Monitor shipments and performance metrics, proactively identifying issues and opportunities for improvement.
• Consistently hit or exceed performance goals, including activity, coverage, and revenue-related metrics set by the Carrier Success leadership team.
• Leverage Flock Freight’s digital platform and pooling technology to create differentiated value for carrier partners.

Qualifications

• Bachelor’s degree preferred
• Previous sales, account management, or customer-facing experience preferred
• Demonstrated ability to meet or exceed goals
• Strong written and verbal communication skills
• Confident decision-maker with solid problem-solving instincts
• Strong work ethic and a willingness to learn

Skills

• Competitive, driven, and motivated by performance-based goals
• Comfortable with outbound sales activity and relationship building
• A strong communicator who can influence, negotiate, and problem-solve in real time
• Organized, detail-oriented, and able to manage multiple priorities at once
• Adaptable and energized by working in a fast-moving, execution-focused environment
• Mission-driven and excited to contribute to a company modernizing the freight industry

Benefits

Compensation: The expected range for this position is $22 - $24 per hour + Commission. This reflects typical earning potential in this role based on market data and individual factors including skill sets, experience, and geographic location. In addition to salary, full-time employees are eligible for an equity package and competitive benefits that support you and your family as part of your total rewards package at Flock Freight. Life & Benefits: Includes 401(k), medical, dental, and vision coverage. Flock offers a hybrid work model, allowing for a balance between in-office collaboration and remote work.