Carrier Relations Manager

We need to output HTML fragment with sections: About the role? Actually we have a description paragraph at start: "Since 2003...". That's about the company. Could be "About the role"? Actually the role description is later. We need to use

for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include a section only when posting has real specific content. We have content for About the role? The initial paragraph about Entrata could be considered "About the role" or maybe "About the company". The instruction: "Do NOT repeat the job title as a heading (the page already shows it)". So we can have "About the role" heading with description of role? But we have a description of the company and then role specifics. Could split: "About the role" could contain the paragraph describing the role's purpose: "The Carrier Relations Manager owns Entrata's insurance carrier network..." That's a good fit. The earlier company overview could be placed maybe under "About Entrata"? Not a listed heading. We could put it under "About the role" as well, but maybe better to have a separate "About the company"? Not allowed headings list only those given. We could omit company overview if not fitting any heading? But we must preserve ALL substantive information; cannot drop. So we need to include it somewhere. Could put it under "About the role" as introductory paragraph. That seems okay. Responsibilities: we have a list under "Duties/Responsibilities". We'll output as

• . Requirements: we have Minimum Qualifications/Skills and Education And Experience Requirements (duplicate). We'll combine into Requirements section. Qualifications: maybe we have "Education And Experience Requirements" as qualifications. But we already used Requirements. Could have both Requirements and Qualifications if distinct content. However we have duplicate content; we should not repeat. We'll put under "Requirements" the combined qualifications. Skills: we have "Minimum Qualifications/Skills" includes skills like analytical, communication, etc. Could separate Skills section. But we already have those in Requirements. To avoid thin sections, we could combine into Requirements and not have separate Skills. But we need to follow instruction: Prefer a few substantive sections over many thin ones. So we can have About the role, Responsibilities, Requirements, Benefits. Pay and Schedule not present (no specific pay or schedule). So omit those. Benefits: we have a paragraph listing benefits. We'll output as
  • . We must not include boilerplate like EEO, scam warning, etc. Remove duplicated lines. We need to preserve all substantive information: company overview, role purpose, responsibilities list, essential functions list (maybe duplicate of responsibilities), minimum qualifications, education & experience, AI & Operational Fluency (that's a subsection maybe under Skills or Requirements). We'll include AI & Operational Fluency as part of Requirements or Skills. Since it's a specific competency, we could put under Requirements. We must not include headings with filler text. Ensure each heading has content. Let's extract content: Company overview: "Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions." Role purpose: "The Carrier Relations Manager owns Entrata's insurance carrier network across our personal lines products — including HO4 renters insurance, master policy, and device/warranty insurance. This person is the primary point of contact between Entrata and our carrier and MGA partners, responsible for sourcing new markets, negotiating commercial terms, monitoring book performance, and making sure our carrier relationships stay healthy as we expand into new states and product lines. This role sits at the intersection of insurance operations, compliance, and product, and reports to Head of Insurance" Then Duties/Responsibilities list (bullet points). We'll capture each. Essential Functions list (some overlap). We'll combine maybe but ensure not to lose info. Could keep both but might duplicate. Better to merge unique items. Let's list duties/responsibilities: - Own end-to-end relationships with insurance carriers and MGAs across HO4 renters, master policy, and device insurance lines - Source, evaluate, and onboard new carrier partners based on appetite, pricing competitiveness, and geographic coverage needs - Negotiate contract terms, commission schedules, and binding authority agreements with carrier and wholesale partners - Monitor loss ratios, retention, complaint ratios, and other book performance metrics; proactively flag and address issues before they threaten an appointment - Serve as the primary escalation point for carrier-side service, claims, or underwriting issues that require agency-level intervention - Partner with Compliance/Legal to manage state licensing, appointments, and admitted/non-admitted carrier requirements as the agency expands into new states - Coordinate with Product and Engineering on carrier system integrations, including rating updates, policy data feeds, and API connections - Track and report on carrier performance, commission accruals, and program health to leadership on a regular cadence - Stay current on personal lines market trends, carrier appetite shifts, and regulatory changes affecting renters, master policy, and device insurance - Represent Entrata at carrier and industry meetings, conferences, and renewal negotiations Essential Functions: - Establish, grow, and optimize strategic partnerships with insurance carriers and managing general agents - Evaluate complex financial and operational risk data, including loss and retention ratios, to guide course of action - Manage cross-functional alignments with technical, product, and legal units to implement carrier integrations - Act as an internal resource and expert on personal lines insurance market changes and regulatory updates - Ability to prioritize tasks effectively by meeting deadlines and managing workload efficiently - Maintain professional interaction with internal and external stakeholders - Ability to work in a fast-paced and high-stress environment These are somewhat overlapping with duties but we can keep both as they add nuance. Minimum Qualifications/Skills: - 4+ years of experience in insurance carrier management, MGA operations, or agency management, with direct experience in personal lines (renters, homeowners, or similar) - Demonstrated experience negotiating carrier contracts and commission agreements - Working knowledge of state insurance licensing and appointment requirements - Strong analytical skills, with the ability to read and act on loss ratio, retention, and performance data - Excellent written and verbal communication skills, with the ability to represent the company confidently to external carrier partners - Insurance license/ willing to get in first 90 days - Ability to manage multiple carrier relationships and competing priorities in a fast-moving environment Education And Experience Requirements (same as above basically). We'll not duplicate. AI & Operational Fluency: - AI Integration: Proactively leverages company-approved GenAI tools to automate routine tasks and accelerate high-value deliverables - Strategic Oversight: Functions as the "Human-in-the-Loop," taking full accountability for auditing AI outputs for factual accuracy, brand alignment, and the removal of hallucinations - Data Governance: Adheres strictly to AI security protocols, ensuring no proprietary or Personally Identifiable Information (PII) data is exposed to unauthorized models - Prompt Competency: Demonstrates the ability to craft clear, context-rich prompts to achieve consistent, high-quality results across various business domains. Benefits: - Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance. - Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families. - HSA/FSA options and employer-paid disability benefits provided for eligible employees. - Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security. - Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs. - Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community. - Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits. - Bi-annual swag drops for employees Also hiring locations: "Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles." This is substantive; we need to include somewhere. Could be under "About the role" or a separate section like "Locations". Not in allowed headings. Could incorporate into Benefits? Not ideal. Could add a paragraph under About the role. We'll add a sentence. Also EEO statement etc to remove. We must not include navigation, cookie, legal, EEO, scam-warning, duplicated lines, application instructions. We need to output only HTML fragment. Let's structure:

    About the role

    Since 2003, Entrata has evolved ... (company overview) ... The Carrier Relations Manager owns Entrata's insurance carrier network across our personal lines products — including HO4 renters insurance, master policy, and device/warranty insurance. This person is the primary point of contact between Entrata and our carrier and MGA partners, responsible for sourcing new markets, negotiating commercial terms, monitoring book performance, and making sure our carrier relationships stay healthy as we expand into new states and product lines. This role sits at the intersection of insurance operations, compliance, and product, and reports to Head of Insurance. Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles.

    Responsibilities

    • Own end-to-end relationships with insurance carriers and MGAs across HO4 renters, master policy, and device insurance lines
    • Source, evaluate, and onboard new carrier partners based on appetite, pricing competitiveness, and geographic coverage needs
    • Negotiate contract terms, commission schedules, and binding authority agreements with carrier and wholesale partners
    • Monitor loss ratios, retention, complaint ratios, and other book performance metrics; proactively flag and address issues before they threaten an appointment
    • Serve as the primary escalation point for carrier-side service, claims, or underwriting issues that require agency-level intervention
    • Partner with Compliance/Legal to manage state licensing, appointments, and admitted/non-admitted carrier requirements as the agency expands into new states
    • Coordinate with Product and Engineering on carrier system integrations, including rating updates, policy data feeds, and API connections
    • Track and report on carrier performance, commission accruals, and program health to leadership on a regular cadence
    • Stay current on personal lines market trends, carrier appetite shifts, and regulatory changes affecting renters, master policy, and device insurance
    • Represent Entrata at carrier and industry meetings, conferences, and renewal negotiations
    • Establish, grow, and optimize strategic partnerships with insurance carriers and managing general agents
    • Evaluate complex financial and operational risk data, including loss and retention ratios, to guide course of action
    • Manage cross-functional alignments with technical, product, and legal units to implement carrier integrations
    • Act as an internal resource and expert