Carriage House Retail Stockroom Worker - Reserve

About the role

The Retail Stockroom Worker is responsible for inventory for a retail location to which they are assigned, to include, but not limited to: stockroom inventory and floor/shelf displays; liaising with the retail warehouse and merchandising staff to ensure product is available; and working with the retail team to anticipate and forecast stock/inventory needs.

Responsibilities

• Stock items throughout the day to ensure that the sales floor is adequately stocked, utilizing pull sheets from the prior day's sales.
• Tracks inventory and displays throughout the day to determine restocking needs.
• Ensures items are properly displayed and maintains the original intent and look of all displays.
• Affords assistance as needed to guests with locating merchandise.
• Assists guests as needed with the transport and loading of large items to their vehicle.
• Maintains a daily schedule of cleaning and organizing the stockroom to maintain neatness in the area.
• Maintains adequate wine stock levels on the Retail Floor through restocking shelves and replenishing cases.
• Provides an exceptional guest service experience for each guest.

Qualifications

• Previous retail, inventory, and/or customer service experience strongly preferred.
• The ideal candidate will have had at least (6) months of prior retail inventory or guest service experience in an upscale/luxury setting.
• Exceptional guest relations and verbal and written communication skills.
• Basic math skills and the ability to operate inventory management systems and point of sale (POS) systems.
• Previous experience with inventory control procedures, loss/shrinkage practices, and/or merchandising delivery protocols preferred.
• Demonstrated commitment to providing world-class guest service.
• Ability to work effectively in a fast-paced, guest service environment as part of a team.
• Ability to anticipate guest needs, be proactive, and take initiative where appropriate.
• Ability to exercise good judgment and multitask.
• Should be comfortable with creative problem-solving.

Physical Requirements

• Ability to lift, carry, push/pull between 50-100 lbs. daily
• Standing, stooping, bending, kneeling, reaching overhead, and down below for long periods of time
• Agility, stamina, accurate vision, and hearing
• Ability to climb stairs and ladders as needed.