Carpet Cleaning Lead Technician

About the role

Rainbow International Restoration of Dickinson has been serving the community for over a decade, providing top-notch restoration and cleaning services. Our customers love our commitment to quality and our employees appreciate our supportive work environment and opportunities for growth.

Responsibilities

• Lead and manage carpet cleaning projects from start to finish.
• Train and mentor junior technicians on best practices and techniques.
• Perform deep cleaning services using industry-standard equipment and solutions.
• Assess customer needs and provide tailored solutions for carpet care.
• Maintain inventory of cleaning supplies and equipment.
• Ensure compliance with safety standards and company policies.
• Build and maintain strong customer relationships through excellent service.
• Document and report job progress and customer feedback accurately.

Requirements

• Proven experience in carpet cleaning or related field.
• Strong leadership skills with the ability to motivate a team.
• Excellent customer service and communication skills.
• Knowledge of cleaning chemicals and their safe handling.
• Valid driver's license and reliable transportation.
• Ability to lift heavy equipment and work in various environments.
• Detail-oriented with a focus on quality and efficiency.
• Certification in carpet cleaning preferred but not required.

Pay

• Competitive salary
• 401(k)
• Bonus based on performance

Benefits

• Paid time off
• Training & development
• Vision insurance