Caregiver (On Call)

About the role

Monitor residents' well-being and report any changes in condition to appropriate associates immediately. Assist residents with simple requests or find appropriate staff to help. Learn resident preferences to provide exemplary customer service and enhance satisfaction.

Responsibilities

• Supervise or assist with bathing, dressing, grooming, meals, ambulation, and other activities of daily living
• Provide companionship and develop strong resident relations
• Respond to emergencies according to policies and procedures
• Help residents with assistive devices (walkers, wheelchairs, hearing aids, etc.)
• Encourage self-care of residents
• Document care provided consistent with documentation standards
• Provide input to Care Services Director and/or Resident Care Coordinator/Dementia Care Coordinator to assure individual service plans are current
• Review 24 Hour Report and care check lists regularly
• Maintain resident confidentiality and privacy
• Practice standard precautions, infection control, and safe work practices
• Observe and monitor residents to provide or assist with documentation regarding resident status
• Cover Customer Service desk in Care Services lobby when necessary
• Answer telephone according to company policy and standards
• Support, lead, and participate in resident-centered wellness programs
• Resolve resident questions according to policies and procedures
• Greet and direct family members, potential residents, prospects, and other individuals to appropriate staff contacts
• Assist and participate in community special events and marketing events
• Assist residents in meeting social needs through interaction with staff, family, and other residents, including encouraging and reminding residents of wellness programming
• Assist in general upkeep of community common areas
• Maintain residents' rooms (making bed, taking out trash, washing dishes)
• Assist with resident laundry as assigned
• Support open and honest communication with and between all associates
• Work as part of the team within your department and across the community
• Maintain high standards of personal appearance and grooming, including proper uniform and name tag
• Look for ways to reduce costs and create efficiencies on a daily basis
• Ensure regulatory compliance and report issues or concerns immediately to supervisor
• Support continuous improvement
• Adhere to all regulations, laws, and company standards, including the Associate Handbook
• Understand and support the community sales process
• Perform other related duties as required

Qualifications

• High school education or GED equivalent preferred
• Nursing assistant course recommended
• Bring a smile to work every day
• Be a great team player

Certifications

• First Aid certification and CPR, if required
• Must meet State training requirements and/or certifications
• Nursing Assistant Certification (CNA) is desirable
• Basic competency in multiple forms of technology, including Microsoft Office applications, internet-based and custom applications
• Ability to work a flexible schedule, including weekends and holidays as needed

Pay

Pay range: $18-18.50/hr

Schedule

On Call | Tuesday-Thursday | 2pm-10pm

Benefits

• Competitive pay
• A free meal per shift
• Healthcare Benefits including Vision & Dental (Full-time only)
• Matching 401k (Full-time only)
• Paid Time Off
• Rewards and Bonus Opportunities
• Continuous Training and Growth Opportunities