Caregiver/ Office Assistant

Senior Helpers of Waxhaw & Monroe is seeking a credentialed caregiver (HHA, PCA, or CNA) who is also organized, dependable, and comfortable in an office setting. This is primarily an in-office role supporting our Office Coordinator and Scheduler, with occasional fill-in caregiving when a shift can't otherwise be covered or a caregiver cancels last minute.

Responsibilities

Office Coordinator & Scheduler Support (Primary Focus)

• Support day-to-day office operations, phone coverage, and client/caregiver documentation.
• Maintain organized files (Care Plan binders, Welcome Packets, employment paperwork) and input records into home care software.
• Support caregiver scheduling, availability tracking, and coverage of missed shifts.
• Assist with recruiting tasks (job postings, ATS updates, new hire files) as needed.
• Provide office coverage during the Office Coordinator's or Scheduler's absence.

Fill-In Caregiving (As Needed / Last-Minute Coverage Only)

• Step in only when a shift can't otherwise be covered or a caregiver cancels last minute.
• Assist with activities of daily living, companionship, and following the client's care plan.
• Document visit notes and communicate any client changes to the office.

Requirements

• Active HHA, PCA, or CNA credential and prior caregiving experience required.
• Office administration or scheduling experience preferred.
• Organized, dependable, and comfortable shifting between office duties and hands-on care.
• Reliable transportation; must pass background and drug screenings.

Benefits

• Competitive pay: $16/hr paid biweekly.
• 100% company-paid accident insurance for all full-time staff once eligible.

Schedule

Predictable full-time, in-office schedule with ongoing training and development.

About the Company

Senior Helpers of Waxhaw-Monroe is an independently owned and operated franchise of Senior Helpers®, a national leader in in-home senior care since 2005. Great Place to Work® Certified, with a mission-driven culture of compassion, respect, and quality care.