Jobs · Information Technology · North Carolina

Career Navigator - iCan House

Goodwill Industries of Northwest NC · Winston-Salem, NC · 3 wk ago
Information TechnologyFull-time

Job Description

The Career Navigator for the iCan House program supports members through the scheduling, planning, facilitation and management of social groups and events for individuals who are neurodiverse. They are responsible for coaching individuals and managing the admissions and intake process for all potential and new program participants. Navigators for the iCan House work directly with individuals who have anxiety, social communication challenges, various types of developmental disabilities, learning disabilities, ADHD and other differences.

Key Job Responsibilities

  • Works closely with individuals who are seeking economic mobility.
  • Develops career plans, sets goals with clear objectives around education and training, employment, and resources.
  • Utilizes and navigates database and inputs career plans and data into systems.
  • Affords assistance with career portfolio services such as writing resumes and cover letters and helping with LinkedIn profiles.
  • Participates in community outreach such as job fairs and career fairs to help individuals understand what resources are available to them.
  • Provides individuals referrals to other resources and organizations.

Education

High School Diploma or equivalent.

Essential Skills & Abilities

  • 1-2 years of experience in similar role.
  • Excellent customer service skills.
  • Intermediate computer skills required.
  • Able to multi-task.
  • Excellent communication skills—both written and verbal.
  • Excellent critical thinking and time management skills.
  • Must understand other organization’s policies.
  • Must be an active listener and have excellent soft skills.
  • Excellent organizational skills and understanding of deadlines.
  • Understanding of HIPPA and the importance of confidentiality.

Benefits

  • Paid Time Off (PTO)
  • Money Purchase Pension Plan
  • 403(b) Retirement Savings Plan
  • Employee Assistance Program
  • Free Telehealth
  • Employee Referral Program
  • Quarterly Incentive Programs (for all retail positions)
  • Corporate Discount Programs
  • Medical Insurance
  • Prescription Coverage
  • Dental and Vision Coverage
  • Flex Spending Accounts (Medical and Dependent Care)
  • Short & Long-Term Disability
  • Life Insurance
  • Tuition Reimbursement

EEO

We are an equal opportunity employer and welcome diversity in our workplace.

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