Career Launch Case Manager

About the role

The Career Launch Case Manager position works in a typical office environment. May conduct some duties outside of the office to attend meetings with partnering agencies. The candidate is expected to work 40 hours per week in the office, as scheduled, between 8:00 a.m.-5:00 p.m. Monday through Friday. This is not a remote position.

Responsibilities

• Aid participants in accessing services through the Workforce Innovation and Opportunity Act (WIOA) program administered by the U.S. Department of Labor.
• Complete assessments to identify job skills as well as factors that limit potential employment opportunities.
• Provide individualized case management and counseling services to assist participants in removing barriers to employment.
• Develop employment plans, monitor program compliance, and coordinate services with resource agencies in the community.
• Implement job development and training opportunities for participants with various barriers to employment.
• Document all case management activities in detail.

Requirements

• A bachelor's degree is highly preferred. In lieu of a 4-year degree, 4 years of experience working in case management, counseling, human resources, or social services may be considered.
• To be considered, please attach your cover letter and resume.
• This position is eligible for Veterans’ Preference per ARSD 55:10:02:08.

Qualifications

• Knowledge of case management, interviewing and counseling techniques;
• Program eligibility requirements;
• Principles of human behavior and motivation;
• Labor market and economic conditions in the state of South Dakota;
• Marketing techniques to employers and human resource professionals to build effective working relationships;
• How to locate and connect with various supportive services offered in South Dakota.

Skills

• Effectively work with program participants who may have barriers to employment;
• Build and maintain effective working relationships with employers, program partners, and co-workers to work towards participant success.
• Partner with customers to develop employment goals and action steps;
• Accurately maintain all required documentation, notes and follow-up attempts;
• Follow all program policies and procedures;
• Use all technology available to manage communication with participants, program partners and co-workers;
• Develop and maintain relationships with participants, program partners, employers and co-workers;
• Communicate information clearly;
• Effectively speak to individuals and/or small groups of participants or employers about program services.

Benefits

• Health Insurance ($0 employee-only premium option)
• Well-Being Program
• Employee Assistance Program
• Dental Insurance
• Vision Insurance
• Health Savings Account
• Basic Life Insurance Coverage (free to employees)
• Membership in the South Dakota Retirement System
• Vacation Leave (15 paid vacation days per year)
• Sick Leave (14 paid sick days)
• Paid Family Leave (40 hours per week for twelve weeks for birth or adoption of a child)
• Military Leave (15 paid days per calendar year)
• 11 Paid Holidays
• Longevity Pay
• Semimonthly Pay Periods

Pay

$23.56/hr

Schedule

Full-Time 40 Hour Weekly position

Additional Requirements

• To be considered, please attach your cover letter and resume.
• This position is eligible for Veterans’ Preference per ARSD 55:10:02:08.