Care Transition Coordinator - Hospice Sales
About the role
Who We Are: Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care.
What Sets Us Apart? Drive Innovation. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you’ll represent innovative solutions that truly make a difference for patients and families - today and into the future. Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity. Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success. Grow Your Career – Take advantage of advanced training, mentorship, and career development opportunities. Competitive Pay & Benefits – Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-being—offering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements.
Territory to include: Southwest Houston, West Houston, Sugar Land, Katy, Richmond, Rosenberg.
Role Overview: The Care Transition Coordinator (CTC) plays a vital role in connecting patients, families, and healthcare partners to VitalCaring’s hospice services. This position serves as the primary liaison between referral sources and internal clinical teams, ensuring seamless, timely transitions of care. This is a high-impact, relationship-driven role that blends healthcare sales, care coordination, and partnership development to support both patient outcomes and organizational growth.
Responsibilities
- Serve as the primary liaison between referral sources, patients, caregivers, and clinical teams to ensure seamless care transitions
- Execute structured, effective sales calls including pre-call planning, relationship building, needs discovery, and closing
- Build and maintain strong relationships with referral partners through consistent communication and service excellence
- Develop and execute strategies to grow market share and drive referral volume
- Track, manage, and document sales activity across referral sources using CRM tools
- Achieve established referral and admission goals
- Establish trusted partnerships with hospitals, physicians, case managers, and community stakeholders
- Collaborate closely with clinical and operational teams to support timely and appropriate patient admissions
- Represent VitalCaring professionally across all healthcare settings
- Participate in community outreach and events to promote services and strengthen partnerships
- Fac