Care Team Manager - Community Health

About the role

As a Care Team Manager at Reema Health, you will lead a team of Behavioral Health Community Guides in delivering care in your market. You will oversee care delivery, coach employees, build strong relationships with community partners, and leverage technology to improve outcomes.

Responsibilities

• Hire, onboard, coach, and develop Community Guides
• Lead team meetings, case reviews, and ongoing learning opportunities
• Monitor performance metrics, quality measures, documentation, and member outcomes
• Translate data into coaching, action plans, and operational improvements
• Build and maintain relationships with healthcare providers, community organizations, and local partners
• Model curiosity, adaptability, and confidence with new tools while helping your team do the same
• Develop a high-performing team that consistently delivers exceptional member outcomes
• Support operational needs and maintain a small member caseload when needed

Requirements

• 3+ years of leadership experience in healthcare, community-based services, care management, social work, behavioral health, or a related field
• Experience coaching and developing employees
• Strong communication and relationship-building skills
• Experience using performance metrics and data to improve team outcomes
• Comfortable learning and adopting new technology and helping others do the same
• Strong organizational, problem-solving, and prioritization skills
• Ability to thrive in a fast-paced, evolving startup environment

Qualifications

• 18 years of age or older
• Available to work Monday–Friday during core business hours
• Valid driver's license, insurance, and reliable transportation
• Offers contingent upon passing a pre-employment drug screening and background check
• Comply with federal, state, and local regulations regarding patient confidentiality and HIPAA
• Use technology-based tools and systems daily
• Lift and carry up to 25 lbs occasionally