Care Navigator (Medical Assistant or Non-Medical Assistant)

We need to output HTML fragment with sections: About the role? The posting includes Overview (description of organization) and then details. We need to use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections when posting has real specific content. We must not repeat job title as heading. We must not put Job ID etc. Remove boilerplate: EEO etc. We need to preserve all substantive info. We need to decide sections: Overview could be "About the role" maybe includes description of organization and role. Could also have "Responsibilities" (Medical Assisting Responsibilities, Care Navigator Responsibilities). "Qualifications" (Education and Experience, etc). "Skills" (Required Skills And Abilities). "Benefits". "Pay" (Min/Max hourly). "Schedule" (Work Schedule). Also maybe "Hiring Bonus" could be part of Benefits or Pay? It's a hiring bonus; could be included in Benefits or Pay. Since we have Pay section for hourly wage, we could include hiring bonus in Benefits or maybe a separate note but we only have defined sections. Could include hiring bonus under Benefits as part of compensation. Or we could add a short paragraph under Benefits. We must not create sections with placeholder text. All sections we include must have content. We need to use

• for any list of duties/requirements/benefits. For prose use

  . We need to preserve all substantive info: organization description, mission, role description, responsibilities (both medical assisting and care navigator), qualifications (education, experience, certifications), skills (bilingual, computer, customer service, multitask), benefits list, pay range, schedule, hiring bonus, relocation assistance N/A (we can drop as it's N/A). Also mention BLS certification required, Epic experience a plus, etc. We must remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The posting includes "Marin Community Clinics is an Equal Employment Opportunity Employer" - that's EEO boilerplate, remove. Also maybe "Relocation Assistance: N/A" we can drop as it's N/A (no content). Also "Hiring Bonus $1,000 (Applicable for Certified Medical Assistants)" keep. We need to ensure we don't repeat content. Let's extract. Overview paragraph: "Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. The Medical Assistant (MA); or non-Medical Assistant Care Navigator functions as a core member of an integrated and collaborative care team that involves the patient’s primary care provider, behavioral health providers, and other providers. Reporting to the Clinic Directors, the MA Care Navigator is responsible for coordinating and supporting Behavioral Health and Medical services with administrative tasks, provided in the behavioral health and primary care clinics. The MA Care Navigator is responsible for addressing the social determinants of health and increasing accessibility to health care by screening patients, bridging resources from a web-based resource system, and connecting patients to resources on issues regarding transportation, housing, food insecurity, domestic violence, and more." That's substantive. Responsibilities: There's a big list. We need to combine into a single responsibilities section maybe with subheadings? But we only allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. No subheadings inside. So we can put all responsibilities in a

  • list. We need to ensure we don't duplicate responsibilities that appear twice (some repeated). We'll consolidate unique items. Let's list responsibilities from text: Medical Assisting Responsibilities (Applicable to Certified Medical Assistant): - Escorts patients to the exam room - Interviews patients - Measures vital signs: pulse rate, temperature, blood pressure, weight and height - Records information on patients’ charts - Prepares treatment rooms for examination of patients - Cleans and sterilizes instruments - Inventories and orders medical supplies and materials - Operates electrocardiograph (EKG), and other equipment to administer routine diagnostic tests or calls medical facility or department to schedule patients for tests - Gives injections or treatments, and performs routine laboratory tests - Keys data into computer to maintain office and patient records - Cleans and disinfects operatory in accordance with department’s policy and OSHA guidelines - Sterilizes and disinfects instruments in accordance with department policy and OSHA guidelines - Follows policies and procedures including universal precautions as defined by OSHA’s guidelines on Bloodborne Pathogens and Hazardous Materials standards - Practices good people skills to maintain good public relations with patients and with fellow co-workers - Maintains patient confidentiality in accordance to department policy and HIPAA guidelines - Attends and participates in required meetings, training and educational programs - Performs administrative responsibilities including checking eligibility, verifying demographics, assisting patients with filling out necessary paperwork, and making up follow-up appointments - Care Team Responsibilities as outlined in the Care Team Patient Center Medical Home procedures - Performs other related work as assigned Care Navigator Responsibilities: - Supports and closely coordinates Medical and Behavioral Health services in the pod care team - Performs administrative responsibilities, including checking eligibility, verifying demographics, assisting patients with filling out necessary paperwork, and making up follow-up appointments - Provide patients with information by staying up to date on community resources that address the social determinants of health, like transportation, housing, and access to food - Provides educational tools and screens using approved screening tools for common Behavioral Health and substance abuse disorders and available resources - Assist behavioral health providers in warm hand offs - Participates in regularly scheduled caseload consultation with team care including Primary Care, Licensed Clinical Social Worker and/or Psychiatrist - Facilitates patient engagement and follow up in care - Request Prior Authorizations and TARs sent by the pharmacy so patients can get ordered medications in a timely manner - Documents encounters in the electronic medical records system so they can be easily shared with PCPs, Licensed Clinical Social Worker and/or Psychiatrist - Facilitates referrals for clinically indicated services internally or outside the primary care clinic (e.g. Social services, mental health specialty care, and substance abuse treatment) - Practices good people skills to maintain good public relations with patients and with fellow co-workers - Addresses with the appropriate response to electronic mail and tasks using the electronic medical health record - Assign PCP and needed health maintenance screenings - Follow up/ track “no shows” for first appointment - Maintain patient confidentiality in accordance to department policy and HIPPA guidelines (note typo HIPPA) - Attend and participate in required any appropriate meetings, training and educational programs - Perform other related work and Medical Assistant duties when staff support is needed We need to deduplicate: many items appear in both lists (checking eligibility, verifying demographics, assisting patients with paperwork, making follow-up appointments, attending meetings/training, maintaining confidentiality, good people skills, etc). We'll combine unique. Let's compile a unique list: - Escort patients to the exam room - Interview patients - Measure vital signs (pulse rate, temperature, blood pressure, weight, height) and record information on patients’ charts - Prepare treatment rooms for examination - Clean and sterilize instruments; inventory and order medical supplies and materials - Operate electrocardiograph (EKG) and other equipment to administer routine diagnostic tests or schedule patients for tests - Give injections or treatments and perform routine laboratory tests - Key data into computer to maintain office and patient records - Clean and disinfect operatory per department policy and OSHA guidelines - Follow policies and procedures including universal precautions (OSHA Bloodborne Pathogens and Hazardous Materials) - Maintain patient confidentiality per department policy and HIPAA/HIPPA guidelines - Practice good people skills to maintain good public relations with patients and co-workers - Attend and participate in required meetings, training, and educational programs - Perform administrative responsibilities: check eligibility, verify demographics, assist patients with filling out necessary paperwork, make follow-up appointments - Support and closely coordinate Medical and Behavioral Health services in the pod care team - Provide patients with information by staying up to date on community resources addressing social determinants of health (transportation, housing, food access, etc.) - Provide educational tools and screens using approved screening tools for common Behavioral Health and substance abuse disorders and available resources - Assist behavioral health providers in warm hand-offs - Participate in regularly scheduled caseload consultation with team (Primary Care, Licensed Clinical Social Worker and/or Psychiatrist) - Facilitate patient engagement and follow-up in care - Request prior authorizations and TARs from pharmacy to ensure timely medication access - Document encounters in the electronic medical records system for sharing with PCPs, LCSW and/or Psychiatrist - Facilitate referrals for clinically indicated services internally or outside primary care clinic (social services, mental health specialty care, substance abuse treatment) - Address electronic mail and tasks using the electronic medical health record appropriately - Assign PCP and needed health maintenance screenings - Follow up/track “no shows” for first appointment - Perform other related work as assigned - Perform Medical Assistant duties when staff support is needed (for Care Navigator) Also mention "Care Team Responsibilities as outlined in the Care Team Patient Center Medical Home procedures" maybe covered. We'll keep as list. Now Qualifications: Education and Experience: High School Diploma or Equivalent (GED) required. 1-year certificate from college or accredited technical Medical Assisting program, or 1 to 3 months related experience, and/or training; or equivalent combination of education and experience. Medical Assistant Certificate from an accredited school required. At least 1 or 2 years work experience in a medical clinic setting, Federally Qualified Health Center a plus. BLS certification required (applicable only to Medical Assistants). Epic Electronic Health Records experience a plus. We'll put as list. Skills: Required Skills And Abilities: Bilingual language skills required, Spanish/English Bilingual preferred. Must be able to work flexible hours. Must have strong computer experience with MS Office. Ability to provide excellent customer service to patients and outside customers in person and via phone. Must be able to multi-task duties and carryout projects timely. We'll list. Benefits: The benefits program description: "Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits." Also hiring bonus $1,000 (Applicable for Certified Medical Assistants). Could include under Benefits as extra bullet. We'll list benefits as
    • . Pay: Min USD $25.00/Hr. Max USD $29.00/Hr. Schedule: Work Schedule: This position is full-time and requires availability Monday through Friday from 8:00 a.m. to 5:00 p.m., with the flexibility to work evening hours from 10:00 a.m. to 7:00 p.m. as needed. We'll output sections in order: About the role, Responsibilities, Qualifications, Skills, Benefits, Pay, Schedule. We must not include empty sections. All have content. Now produce HTML fragment: use

      for each heading, then content. For lists use

      • . For prose use

        . We need to ensure we don't include any extra text outside HTML.