Care Navigator

Summary

Assist Unit Leadership in assessing patient’s functioning as well as developing and implementing treatment plans and services as patient’s needs warrant.

Responsibilities

• Provides direct care services to patient on an individual and group basis, to include but not limited to activities of daily living, social, and psychiatric rehabilitation per treatment plan, as directed by Unit Leadership.
• Participates in the development of a comprehensive treatment plan sharing patient’s needs and wants as communicated by patient directly through patient surveys, collaterals, and treatment team.
• Documents and communicates patient response to treatment effectively and accurately and in a timely manner according to Program Policies and Procedures.
• Intercedes on behalf of customer to ensure they have access to required services.
• Participates in the peer review process and utilizes quality improvement techniques to improve quality and reduce costs.
• Participates as a member of multidisciplinary team by providing feedback, maintain professional relationships, providing program and patient specific feedback and recommendations.
• Enhances professional growth and development through participation in educational programs, current literature, in-service meetings and workshops.

Requirements

• Minimum of 2 years of experience in Human Services related field, medical related field, customer service, client/patient interfacing experience required OR
• Associate’s degree required, bachelor’s degree preferred.

Qualifications

• Education: AS (Required)
• LICENSES / CERTIFICATIONS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally

Physical Requirements

• Sedentary Work: Exerting up to 10 pounds of force occasionally

Pay

$20.00 - $26.00

Location

Clifton Springs, NY 14432