Care Navigator

About the role

Join our team as a Care Navigator and work with our Access and Admissions teams to facilitate linkage into our clinical mental health and substance use treatment programs. You will consider a variety of treatment needs and assist individuals in navigating the treatment continuum. Our programs serve adults, children, and families. Your role is essential to our success and will influence our ability to provide treatment to our community.

Schedule

Monday-Friday (40 hours), with rotating shifts – 3 days 8:15am to 5pm and 2 days 10:15am to 7pm. This position operates in-office, with the opportunity to work directly with individuals served.

Responsibilities

• Collaborate with interdepartmental clinical team and referral sources
• Navigate the continuum of care with individuals seeking treatment
• Assist in completion of enrollment documentation and establishing future appointments
• Consider holistic needs of individuals served, and ensure linkage with all applicable services
• Possess basic knowledge of mental health diagnostic criteria
• Assist the Access Coordinator with the collection and maintenance of data systems
• Adhere to standards set forth by Agency and funding sources to ensure overall quality of services provided
• Demonstrate proficiency in Microsoft applications and general computer operations

Benefits

• Competitive base salary
• Medical and dental insurance
• Vision plan
• Retirement plan
• Flexible spending plans
• Excellent time benefits for qualified positions
• Opportunity for personal and career growth, including supervision towards professional licensure for eligible candidates
• Team-oriented environment – we practice the FISH! Philosophy

Qualifications

• Bachelor’s degree in Human Services field
• Valid driver’s license in good standing