Care Navigator

About the role

The Care Navigator and Community Navigator roles at Lifepoint Health support patients and community members in accessing essential healthcare and community resources. Both roles focus on patient engagement, advocacy, and care coordination.

Responsibilities

• Assists patients within the network who are high or rising risk who are eligible for additional healthcare support and services.
• Acts as a patient advocate and navigator; conduct comprehensive, preventive screenings for patients and/or assists with patient engagement.
• Connects patients with network providers and facilities, payor-based resources, and (prescription and DME).
• Facilitates clear and direct communication of the patient care plan among the interdisciplinary treatment team providers, community/state-based resource affiliate, families, and patients; fosters and maintains positive working relationships focused on shared goals.
• Functions as a coordinator and manager of a defined population within the ACO/CIN across multiple healthcare settings and for multiple physicians/health care providers or health plan counterparts.
• Captures and coordinates continuity of care across healthcare settings (inpatient/outpatient/skilled care, hospice, home health, etc.) to assure appropriate utilization of clinical resources.
• Works collaboratively with primary care practices to offer individualized assistance with improving and maintaining quality patient care, particularly as it pertains to appropriate utilization of services and opportunities for more effective and efficient care.
• Effectively works with all ACO/CIN stakeholders (staff, clients, doctors, agencies, etc.) from diverse backgrounds to support the reduction of cultural and socio-economic barriers between patients and institutions.

Qualifications

• A high school diploma; Medical Assistant or higher preferred.
• Two years of experience in the ambulatory healthcare setting; Ideal candidate will have prior experience in population health initiatives such as chronic disease management, care management, or utilization management.
• Ability to work independently, setting priorities to coordinate care plan efficiently; Ability to work effectively in a team environment; Efficient with MS Office - Outlook, Word, Excel, Teams.

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

Pay

Commensurate with experience.

Schedule

Days: M-F

Job Location Type

Remote

EEOC Statement

Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Application Instructions

N/A