Care Manager Social Worker

Roles And Responsibilities

• Perform in-home and telehealth care management visits to assess and determine social and behavioral status
• Work closely with Care Team to ensure collaboration and optimal patient outcomes
• Assess social determinants of health needs and develop a plan for addressing them
• Identify, vet, and build relationships with local Community-Based Organizations
• Educate patients on appropriate resources, assist with referral completion, and follow up for closure outcomes
• Serve as subject matter expert on social determinants for other members of the Care Team
• Complete behavioral, environmental, and social support assessments
• Deliver individual, family and group education on living with chronic illness
• Engage family and social support groups in the education and care of patients
• Assess patients and refer to behavioral health specialists if diagnosis and treatment needed
• Help patients to understand, accept and follow medical and lifestyle recommendations
• Review and document patient updates and progress in care management platform

Position Requirements

• This position involves telephonic visits with some car travel to patients’ homes
• Basic Life Support (BLS) certification is required in this role. The company will support your certification completion through onboarding.
• This position requires currently licensed as a LCSW or LMSW in the posted state
• A Master’s degree in social work and passed ASWB masters or clinical exam is preferred
• Two or more years previous experience working in care management and/or with chronic illness is preferred
• Excellent verbal communication skills both in person and on the phone are required
• Familiarity with Microsoft Office and mobile phone and web-based applications is preferred

About the role

The care team works with patients face-to-face, over the phone, and through telehealth to identify and address social and behavioral status. The goal is to build a patient’s social support network, navigate behavioral challenges, and generally help patients through a traumatic diagnosis and life-changing disease.

Qualifications

• This position involves telephonic visits with some car travel to patients’ homes
• Basic Life Support (BLS) certification is required in this role. The company will support your certification completion through onboarding.
• This position requires currently licensed as a LCSW or LMSW in the posted state
• A Master’s degree in social work and passed ASWB masters or clinical exam is preferred
• Two or more years previous experience working in care management and/or with chronic illness is preferred
• Excellent verbal communication skills both in person and on the phone are required
• Familiarity with Microsoft Office and mobile phone and web-based applications is preferred

Skills

• Self-starter with the ability to work independently with minimal supervision
• Ability to show empathy and quickly build relationships with patients and local CBOs

Benefits

• Comprehensive Benefits - Medical, dental, and vision insurance, employee assistance program, employer-paid and voluntary life insurance, disability insurance, plus health and flexible spending accounts
• Financial & Retirement Support – Competitive compensation, 401k with employer match, and financial wellness resources
• Time Off & Leave – Paid holidays, flexible vacation time/PSSL, and paid parental leave
• Wellness & Growth – Work life assistance resources, physical wellness perks, mental health support, employee referral program, and BenefitHub for employee discounts