Care Manager, RN (Portland, OR / Hybrid / Per Diem)

About the role

FreedomCare is a healthcare company dedicated to revolutionizing the home care industry since 2016. We support patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.

The Care Manager, RN is responsible for conducting initial in-home assessments, orientations for new patients and caregivers, and providing ongoing care management and support. This role combines clinical assessment, care coordination, patient and Personal Care Attendant (PCA) education, and quality assurance to ensure safe, effective, and person-centered care. The Care Manager, RN collaborates closely with patients, PCAs, and interdisciplinary care teams to assess needs, develop individualized plans of care, and facilitate the seamless initiation and delivery of services. Through regularly scheduled home visits, the RN evaluates patient and caregiver well-being, monitors the quality and effectiveness of care, and identifies opportunities to enhance health outcomes, safety, and regulatory compliance.

Responsibilities

• Conducts initial in-person clinical assessments and coordinates service activation, ensuring that all required forms and standard procedures are followed.
• Develops, implements, and manages patient's activity plan(s), making revisions and documenting changes as needed.
• Completes all client documentation, including written records, reports, and notes in accordance with agency policy and procedure following client visits or contacts in an accurate, timely, complete, concise, and legible manner.
• Actively coordinates the care of the client through communication and written documentation to the physician and other disciplines involved in the client’s care and community resources.
• Provides ongoing coaching to drive effective utilization of established best practices, encourage PCA education, and connect families to appropriate resources.
• Reviews the caregiver notes daily and appropriately addresses changes in the consumer’s condition or environment.
• Ensures continuous compliance with all regulatory standards as well as company policies and procedures.
• Performs other job-related duties as may be required or directed by the supervisor.

Qualifications

• Diploma from an accredited nursing program. New graduates welcome!
• Valid and Active Registered Nursing License issued by the Oregon Board of Nursing.
• Ability to articulate cases through effective summaries.
• Ability and flexibility to travel (usually by car) within assigned geographic area.
• Valid driver’s license and car insurance required.
• Proficient in common software and web-based applications (e.g., Case Management Systems, MS Office) with the ability to teach others.
• A passion for providing a high level of customer service, including the ability to show empathy, active listening, and patience.

Skills

• Home care case management (a plus).
• Care coordination experience (a plus).
• Bilingual (a plus).

Benefits

• Medical, dental, and vision insurance.
• Life, STD, and LTD insurance.
• 401(k) match.
• Wellness Programs.
• Internet Reimbursement.
• Gym Reimbursement.
• Competitive Compensation.
• Continued Education.
• Opportunities for growth.

Pay

At FreedomCare, base pay is one part of our total compensation package and is determined within a range. The base pay range for this per diem role is between $45.00 and $50.00 per hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.