Care Manager Registered Nurse

Department 11200 Atrium Health Cabarrus – Case Management. Full-time, 40 hours per week, benefits eligible.

Schedule

Monday through Friday, 8:00 am – 4:30 pm; occasional weekends, on‑call shifts, and holidays.

Pay

$38.20 – $57.30 per hour.

Responsibilities

• Facilitates communication among patient/family, multidisciplinary team, medical management, community resources, and other disciplines to anticipate, identify, evaluate, and resolve barriers to timely care delivery.
• Interprets multiple contracts and contractual obligations to enable the care management team to achieve maximum clinical and financial outcomes.
• Collaborates with patient/family and inter‑professional teams (primary care, hospital care, post‑acute care managers, other care partners) to provide a model of quality, efficient, cost‑effective healthcare; may work embedded in a provider office or telephonically.
• Uses evidence‑based approaches to increase patient and family activation and engagement; develops SMART (specific, measurable, attainable, relevant, time‑bound) goals with patients and families.
• Assists in developing, procuring, and adopting patient self‑management educational resources.
• Identifies potential barriers to learning or optimal care delivery; reports abnormal findings to the responsible provider/care team and collaborates on a plan.
• Independently manages a case management caseload per department expectations; ensures timely completion of tasks and documentation for MCO, regulatory, and contractual requirements.
• Partners with at‑risk patients throughout diagnosis, treatment, and follow‑up to deliver continuity of care; anticipates needs, recognizes status changes, and prioritizes care based on essential patient needs.
• Coordinates patient information and communication among patient/family, referring/accepting facilities and physicians, community caregivers, and ACM members to ensure smooth transitions.
• Coordinates referrals to internal AAH departments and external community resources as needed.
• Demonstrates knowledge and skills to provide age‑appropriate care; applies principles of growth and development across the lifespan, assesses data reflective of patient status, and interprets age‑specific needs per departmental policies.

Requirements

• Current Registered Nurse license issued by the state of practice.
• Bachelor’s degree in Nursing or a related field.
• Typically 5 years of clinical nursing experience, or 1–2 years of care management experience.

Skills

• Applicable certification encouraged.
• Self‑directed with ability to work independently and collaboratively while meeting internal and external partner needs.
• Excellent oral, written, and interpersonal communication skills.
• Critical thinking, problem‑solving, and strong organizational abilities.
• Productivity and effectiveness in a complex, multi‑priority environment.
• Proven ability to work positively and directly with physicians and other healthcare professionals.
• Proficient computer/Microsoft Suite skills; prior Epic EMR experience required.
• Ability to handle multiple responsibilities simultaneously.

Physical Requirements & Working Conditions

• Travel between clinic sites may be required; exposure to road and weather conditions.
• Manual dexterity for computer and calculator operation.
• Visual acuity for reviewing written documents, computer screens, medical records, and accurate data entry.
• Clear oral communication and hearing acuity for telephone conversations and receiving instructions.
• Functional speech and hearing for effective telephone communication.
• Normal office environment with usual hazards related to electrical equipment.
• Operation of all equipment necessary to perform the job.

Benefits

• Base compensation within the posted pay range based on qualifications, skills, experience, and training.
• Premium pay for shift, on‑call, and other differentials per role.
• Incentive pay for select positions.
• Annual performance‑based increase opportunities.
• Paid Time Off programs.
• Health and welfare benefits: medical, dental, vision, life, short‑ and long‑term disability.
• Flexible Spending Accounts for eligible healthcare and dependent‑care expenses.
• Family benefits: adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and financial wellness programs.
• Educational Assistance Program.

Eligibility for specific programs may depend on FTE status (full‑time, part‑time, per diem, temporary, etc.); confirm details with a recruiter during the interview.

About Advocate Health

Advocate Health is the third‑largest nonprofit, integrated health system in the United States, formed from the combination of Advocate Aurora Health and Atrium Health. It provides care under the names Advocate Health Care (Illinois), Atrium Health (the Carolinas, Georgia, Alabama), and Aurora Health Care (Wisconsin). Headquartered in Charlotte, North Carolina, Advocate Health serves nearly 6 million patients, engages in hundreds of clinical trials and research studies with Wake Forest University School of Medicine as its academic core, and is nationally recognized for expertise in cardiology, neurosciences, oncology, pediatrics, rehabilitation, organ transplants, burn treatments, and specialized musculoskeletal programs. The system employs 155,000 teammates across 69 hospitals and over 1,000 care locations, offers one of the nation’s largest graduate medical education programs (2,000+ residents and fellows across 200+ programs), and provides more than $6 billion in annual community benefits.

Role Summary

Uses the nursing process with at‑risk patients to assess, plan, implement, and evaluate clinical strategies that drive quality results, optimal cost/utilization, and patient experience. Works across the care continuum to support patients in clinical management, education/knowledge, psychosocial needs, self‑management, advocacy, and continuity of care. Establishes an ongoing therapeutic relationship with the patient/family to improve access, reduce disease burden, manage care transitions, and increase use of appropriate care access points.