Care Manager I/II/III (VCOP)

Essential Duties/Responsibilities

• Works without daily and immediate supervision, evaluating possible courses of conduct and making decisions based on individual cases.
• Maintains an active caseload providing referrals and linkage as needed within areas of expertise and limits of credentials; assures procurement of additional services as needed.
• Acquires and provides detailed information regarding an assigned consumer to establish the foundation for the Treatment Plan.
• Works with the consumer on a day-to-day basis using professional judgment and discretion to implement the Treatment Plan.
• Assists in developing, implementing, and revising individual treatment plans; ensures services provided are specified in the Treatment Plan and monitors progress toward treatment goals.
• Communicates consistently with community partners to maintain positive working relationships for existing MOUs.
• Consults and coordinates with community systems to facilitate linkage, referral, crisis management, advocacy, and follow-up with the focus on attaining treatment goals.
• Provides crisis management for consumers; makes linkages for interventions as appropriate.
• Provides individual and group Psychosocial Rehabilitative services.
• Provides age-appropriate life skills training to consumers individually or in groups.
• Maintains consumer and program records in accordance with applicable standards and regulations, grant requirements, etc.
• Maintains a high level of ethical conduct regarding confidentiality, dual relationships, and professional stature.
• Demonstrate competent use of Electronic Medical Record (EMR).
• Participates in continuing education activities, remaining knowledgeable in area(s) of expertise.
• Attend meetings as appropriate and meet regularly with supervisor to exchange pertinent information and receive supervision.
• Completion of CANS and/or ANSA training and ongoing certification.
• Timely completion of DARMHA Supported Consumer (DSC) paperwork and reassessments within specified deadlines.
• OBHP qualified staff will be expected to participate in the required clinical supervision.
• Maintains a flexible schedule in collaboration with supervisor to develop a working schedule that meets the needs of the consumers and team.
• Performs other duties as assigned.

Minimum Qualifications

• CARE MANAGER I: High School diploma or equivalent. At least 12 months of paid, full-time employment or 24 months of paid, part-time employment in a directly related adult, child, youth, adolescent, or family services-related field.
• CCBHC CARE COORDINATOR II: Bachelors degree in psychology, social work, sociology, family/consumer sciences, child development, substance abuse, mental health, human services, education, criminology, counseling, psychology, nursing, special education, family studies, marriage and family therapy, recreational therapy, music therapy, art therapy, child and adolescent welfare or youth, adult and family services, with a minimum of 1 year of Case Management/Care Management experience (internal or external).
• Nonspecific bachelors degrees with a minimum of 4 years of experience as a Care Coordinator I in a directly related child, youth, adolescent, or family services field.
• Completion of Case Management training post-college degree.
• All positions must possess:
• Knowledge and skills in community-based behavioral health care and case management.
• Good interpersonal and communication skills.
• Agreement to use personal transportation in work capacity including transporting consumers.
• Flexible scheduling is required.
• Willingness to use reliable personal transportation in work capacity.

Certificates, Licenses, Registrations

• Valid drivers license in accordance with HCI motor vehicle policy.
• Maintain current Crisis Prevention Intervention (CPI) certification.
• Maintain current American Red Cross CPR/First Aid certification.

Physical Demands

• Regularly communicates in person or by telephone.
• Must be able to travel to consumer locations.