Care Manager

About the role

As a Care Manager, you will serve as a trusted guide and advocate for the clergy of the Catholic Archdiocese of Houston, helping them navigate the complexities of healthcare while supporting their overall well-being. Rather than providing hands-on clinical care, you will serve as a compassionate coordinator and advocate. This advocacy role blends purpose-driven service with professional expertise, offering the opportunity to build meaningful relationships while helping clergy access the resources they need to flourish.

Key Responsibilities

• Build trusted relationships with clergy through regular outreach and personal visits
• Serve as a primary point of contact for clergy needing assistance navigating healthcare and benefits
• Identify unmet needs and proactively connect clergy with appropriate services and resources
• Promote preventive wellness by educating members on health initiatives and available resources
• Provide educational materials and resources focused on prevention, wellness, and chronic disease management
• Provide clear, accessible health information to help members understand and utilize their benefits
• Care Coordination & Navigation
• Coordinate medical, dental, and specialist appointments to ensure seamless care experiences
• Aid members in navigating healthcare systems and provider networks
• Support benefit coordination and collaborate with plan design vendors when needed
• Coordinate third-party services when needed (DME, home health, specialty providers, etc.)
• Connect members with community resources including transportation, home care, and support services
• Advocacy & Clinical Support
• Conduct on-site hospital visits and serve as an advocate for members during hospitalizations
• Provide post-hospitalization follow-up and care coordination
• Conduct on-site visits to members in facilities including assisted living, skilled nursing facilities, retirement homes, and hospitals
• Conduct home safety assessments and arrange modifications or meal services when needed
• Assist with remote monitoring tools such as glucometers, blood pressure cuffs, and alert systems
• Collaboration & Program Support
• Collaborate closely with Meta Care’s support team including pharmacists, nutritionists, and social workers
• Collaborate with Client leadership to ensure strong communication and coordination of services
• Work collaboratively with Client-affiliated ministries and services including retirement homes and assisted living facilities
• Develop outreach initiatives to increase awareness of available services and benefits
• Documentation & Professional Standards
• Maintain accurate and timely documentation of member interactions and services provided
• Maintain strict confidentiality in accordance with PHI and HIPAA guidelines
• Engage respectfully and professionally with clergy members and colleagues

Who We're Looking For

Minimum 3 years of healthcare experience required. RN, BSN (active license not required). Ideal for nurses seeking a meaningful non-bedside role. Experience in clinical or medical office settings with a passion for helping individuals navigate the healthcare system. Exceptional communication and listening skills with the ability to offer emotional support. Strong organizational abilities and attention to detail. A humble, service-oriented demeanor and genuine desire to support others. Ability to work independently while collaborating with healthcare professionals and the Meta Care team. Proficiency in Microsoft Office (Word, Excel, PowerPoint).

Compensation & Benefits

Compensation based on experience and qualifications. Full-time employees are eligible for: Medical, dental, and vision insurance, Retirement plan, Seven (7) paid holidays, Vacation and sick leave, Company contribution of 90% toward individual medical premiums. Availability: This position is available immediately.

Equal Employment Opportunity

Meta Care Inc. is proud to be an equal-opportunity employer. All qualified applicants are encouraged to apply.