Care Management Manager- LCSW/LMHP

General Summary

The Care Management Manager provides leadership and supervision of the key functions, roles, systems, and processes related to care transitions and population management into and out of the medical center. Assures the delivery of quality, patient-centered care in a manner reflective of the organization’s mission, vision, values, and beliefs. Possesses managerial and clinical skills appropriate to the scope of responsibility. Manages the cost centers' fiscal, material, and human resources emphasizing staff retention strategies. Participates in department, division, and organizational-wide initiatives focusing on regulatory compliance and performance improvement.

Principal Job Functions

• Commits to the mission, vision, beliefs, and consistently demonstrates our core values.
• Develops and initiates service/program activities for the organizational coordination of care transitions including the areas of care management, navigation, population management, discharge planning, and follow-up post-acute care based upon evidence-based best practice and efficacy.
• Develops, implements, and analyzes adherence to organizational and service-specific standards of care and policies and procedures.
• Empowers staff to participate in committees/councils and to operationalize the vision, beliefs, and patient-centered principles; mentors staff in quality performance efforts and fosters a culture based on continuous improvement.
• Engages in management, clinical, and organizational meetings as appropriate.
• Affords assistance with the department’s capital, operational, and human resource budget based on strategic service priorities, best practices, and organizational standards; analyzes and resolves variances.
• Recruits and manages staff to demonstrate behaviors consistent with Bryan beliefs and Bryan Core Values; acts as chief retention officer for areas of responsibility.
• Conducts timely staff performance appraisals ensuring staff competence while emphasizing staff retention strategies through coaching and individual development.
• Timely, objectively, and constructively coaches staff as appropriate when practice and/or safety issues are observed or reported; ensures appropriate corrective actions are completed for staff when there is a failure to meet job performance expectations.
• Safeguards meaningful leader/employee rounding according to span of control expectations.
• Solves clinical concerns by patients, families, and physicians; promotes medical staff relationships.
• Ensures ongoing compliance with accrediting and regulatory standards.

Education and Experience

• Master’s degree in Social Work required.
• Licensure as a Licensed Clinical Social Worker (LCSW) and Licensed Mental Health Practitioner (LMHP) by the State of Nebraska required.
• Minimum of three (3) years recent clinical experience required.
• Prior care transitions management experience preferred.
• Prior supervisory or management experience preferred.
• Case Management certification preferred.

Other Credentials / Certifications

• Basic Life Support (CPR) certification required.