Care Experience Manager

Position: Staffing Coordinator (Care Experience Manager) This role involves supporting clients and caregivers through coordination and communication, serving as the main point of contact to ensure satisfaction. Responsibilities include managing caregiver schedules, collaborating with clinical and recruitment teams for onboarding and referrals, maintaining accurate records, and participating in an on-call rotation for phone support. The position emphasizes building strong relationships, fostering a positive work environment, and problem-solving with professionalism and empathy. It requires a bachelor’s degree and at least 2 years of experience in sales, customer service, or a fast-paced office setting, with strong organizational and communication skills. Experience in recruiting or healthcare is preferred. The role offers opportunities for growth, a competitive salary with bonus potential, and paid on-call support. Minimal local travel may be needed for meetings or training. Key Duties Include Acting as the primary contact for clients and caregiversManaging caregiver schedulesSupporting onboarding and referralsMaintaining accurate records and reportsProviding phone-based on-call supportFostering caregiver engagement and retentionProblem-solving with empathy and professionalism If you are proactive, adaptable, and enjoy helping others, this role offers a meaningful opportunity for professional and personal growth.