Care Educator / Medical Assistant - Hybrid Role

The role involves providing patient-focused education and support within a hybrid Care Educator / Certified Medical Assistant position. Responsibilities include connecting patients with resources, training on disease management and medication use, facilitating communication between patients and healthcare providers, and supporting treatment adherence. Care Educators do not provide medical advice but aim to empower patients, address concerns, and promote long-term therapy compliance. Key duties encompass virtual education, building patient routines, managing side effects, and overcoming access barriers. Qualifications include certification as a Medical Assistant, at least 3 years of healthcare experience, strong communication and interpersonal skills, knowledge of clinical data and pharmacology, and proficiency in MS Office and digital tools. Preferred qualifications involve experience in digestive health, telehealth, bilingual proficiency, and previous call center support. The position requires flexibility for varying shifts, occasional travel, and residing within the country.