Care Coordinator, Youth and Family

About the role

Care Coordinator, Youth and Family
Salary: Bachelor’s Degree: Starting $25.00/hour + every other Friday off paid (for wellness)
Master’s Degree: $60,000/annually + every other Friday off paid (for wellness)
Additional compensation available for candidates with professional licensure (e.g., LSW, LPC, LCPC, LCSW) or certifications such as CADC.
Schedule: Full-Time | Every other Friday off (paid wellness day)

Responsibilities

• Engage youth and families to build trust and ensure active participation in care planning.
• Conduct comprehensive assessments to identify behavioral health needs, physical health concerns, and social service requirements.
• Develop and maintain individualized care plans that reflect family voice and choice, cultural considerations, and strengths-based approaches.
• Cookordinate services across multiple systems, including mental health, primary care, education, child welfare, and juvenile justice.
• Facilitate Child and Family Team (CFT) meetings to ensure collaborative decision-making and progress monitoring.
• Monitor service delivery and outcomes, adjusting care plans as needed to meet evolving needs.
• Provide crisis support and linkage to appropriate resources when urgent needs arise.
• Document all activities in compliance with HFS and CCSO standards, ensuring timely and accurate reporting.
• Advocate for youth and families to remove barriers to care and promote equitable access to services.

Requirements

• Minimum of Bachelor’s degree in social work, counseling, psychology, education, or other human service fields
• Graduate degree in counseling, clinical psychology, social work, or other human service field preferred
• Minimum of 21 years of age
• A valid driver’s license, reliable means of transportation, and proof of automobile insurance.

Qualifications

• Knowledge of Care Coordination Principles
• Behavioral Health & Child Development
• System Navigation Expertise
• Cultural Competence
• Communication Skills
• Problem-Solving & Critical Thinking
• Organizational Skills
• Technology Proficiency
• Advocacy & Engagement
• Crisis Management

Skills

• Knowledge of Care Coordination Principles
• Understanding of wraparound planning, family-driven care, and integrated service delivery models
• Familiarity with mental health, substance use, and developmental needs of youth and families
• Ability to coordinate across healthcare, education, child welfare, and juvenile justice systems
• Sensitivity to diverse backgrounds and ability to incorporate cultural considerations into care planning
• Strong verbal and written communication for engaging families, facilitating team meetings, and documenting services
• Ability to identify barriers, develop solutions, and adapt plans to meet evolving needs
• Effective time management and prioritization in a fast-paced, multi-system environment
• Competence in electronic health records (EHR), care coordination platforms, and Microsoft Office Suite
• Skilled in empowering families, promoting voice and choice, and advocating for equitable access to services
• Ability to respond calmly and effectively to urgent situations and connect families to appropriate resources

Benefits

• Generous Time Off: Vacation, sick, personal, and holiday leave
• Wellness Benefits: Every other Friday off paid, Employee Assistance Program (EAP), and fitness reimbursement
• Insurance: Health, dental, vision, flex spending accounts (healthcare, dependent care), and additional life insurance
• Health insurance includes substantial agency contributions toward the cost
• Retail: 401k and Roth
• Professional Growth: Tuition assistance and continuing education opportunities
• Loan Forgiveness: Eligible through the National Health Service Corp