Care Coordinator - Rehab

Complete Care Centers · Brandon, FL · 1 mo ago

On-siteOTHRFull-time

About the role

At Complete Care, we're committed to helping injured patients recover through compassionate care, seamless experiences, and exceptional clinical support. Every role on our team contributes to creating a healing environment where patients receive the care, attention, and encouragement they deserve. As a Care Coordinator (Rehab), you'll play an essential role in each patient's recovery by delivering provider-directed therapies, helping patients feel comfortable throughout their treatment, and ensuring every step of their care is completed with accuracy, efficiency, and compassion. This is an excellent opportunity for someone beginning or growing a career in healthcare who enjoys helping people, values organization, embraces continuous learning, and takes pride in delivering high-quality patient care. If you're dependable, kind, detail-oriented, and thrive in a collaborative clinical environment where patients always come first, we'd love to meet you.

We're a growing multidisciplinary healthcare organization committed to delivering exceptional injury care while creating rewarding careers for compassionate, high-performing team members. We invest in advanced technology, ongoing training, coaching, and career development because we believe empowered employees create exceptional patient experiences. By fostering collaboration, innovation, and continuous improvement, we're building the future of injury recovery—one patient, one teammate, and one success story at a time. If you're looking for a place where your work has purpose, your ideas are valued, your growth is supported, and every day gives you the opportunity to make a meaningful impact, Complete Care is the place to grow your career.

Responsibilities

Deliver provider-directed rehabilitation therapies safely and accurately.
Prepare patients for therapy and explain what to expect.
Help patients stay on track with their prescribed treatment plans.
Document therapies accurately in the electronic medical record (EHR).
Educate patients on therapy exercises and the proper use of Durable Medical Equipment (DME).
Monitor patient progress and communicate concerns to providers when appropriate.
Verify insurance information and support authorization workflows.
Coordinate closely with providers and teammates to deliver a seamless patient experience.
Maintain an organized treatment area while supporting efficient daily clinic operations.
Deliver every patient interaction with professionalism, empathy, and a commitment to excellence.
Look for opportunities to improve processes, support your team, and enhance the patient experience.

Qualifications

Preferred experience: Physical Therapy Aide, Rehabilitation Technician, Chiropractic Assistant, Patient Care, Customer Service, Healthcare.
No healthcare experience? That's okay – we provide comprehensive training for dependable, patient-focused individuals who demonstrate professionalism, strong communication skills, adaptability, and a genuine desire to learn and grow.
You'll thrive here if you are: Calm, Reliable, Organized, Accurate, Process-Driven, Warm & Personable, Strong Multitasker, Compassionate, Team-Oriented, Professional.

Benefits

Competitive Salary
Medical, Dental & Vision Insurance
401(k) with Company Match
Paid Time Off
Paid Sick Leave
Paid Holidays + Floating Holiday
Company-Paid Life Insurance
Short-Term Disability
Career Growth Opportunities

Schedule