Care Coordinator (Medical Receptionist/PSR)

Responsibilities

• Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
• Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
• Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
• Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.

Qualifications

• A High School Diploma/GED is required.
• Basic office and customer service skills are necessary.
• Previous experience in a similar role is preferred.

About the role

Strive Physical Therapy, a member of the Confluent Health family, is seeking a Full Time Front Desk Medical Receptionist to join their team in Hammonton, New Jersey. The position offers a salary range of $16.50-$17.50 per hour and full-time hours (32 hours/week, 40 once the clinic expands).

Requirements

• Bilingual in English/Spanish is required.

Benefits

• Structured training, hands-on learning, and mentorship.
• Ongoing support to help you grow both personally and professionally.
• Generous Paid Time Off.
• Industry-leading Medical, Dental, Vision, LTD insurances.
• 401(k) Employer Matching.
• Family Building and Parental Benefits.

Schedule

Monday / Tuesday: 6:45 AM - 4 PM
Wednesday / Thursday: 10 AM - 8 PM
Friday: 6:45 AM - 3 PM

Pay

$16.50-$17.50 per hour