Care Coordinator (Medical Receptionist/PSR)

Responsibilities

• Manage front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination.
• Provide exceptional customer service to patients.
• Verify insurance coverage, process authorizations, and collect payments to support accurate billing and ensure smooth patient access to care.
• Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
• Answer phone calls and assist patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.

Qualifications

• A High School Diploma or GED is required.
• Basic office and customer service skills are essential.
• Previous experience in a similar role is preferred but not required.