Care Coordinator (Medical Receptionist/PSR)

Responsibilities

• Manage front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination.
• Provide exceptional customer service.
• Verify insurance coverage, process authorizations, and collect payments to support accurate billing and ensure smooth patient access to care.
• Maintain accurate patient records by registering new patients, updating information in the EMR system, and preparing necessary documentation.
• Answer phone calls and assist patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.

Requirements

• A high school diploma or GED.
• Basic office and customer service skills.
• Previous experience in a similar role is preferred but not required.

About the Role

HPRC is a member of the Confluent Health family and is seeking a Full Time Front Desk Medical Receptionist to join their team in Hampton, GA 30228. The pay rate is $18.00–$21.00 per hour, with a schedule of Monday–Friday, with occasional Saturdays as needed. Candidates must be available to work clinic hours, including shifts ending around 7:00 PM Monday–Thursday and 4:00–5:00 PM on Fridays.

Qualifications

• A high school diploma or GED.
• Basic office and customer service skills.
• Previous experience in a similar role is preferred but not required.

Skills

• Excellent communication skills.
• Strong organizational and time management skills.
• Ability to handle confidential information with discretion.

Benefits

• Competitive salary.
• Employee-centric work culture.
• Medical, dental, vision, STD, LTD insurances.
• Generous paid time off.
• 401(k) employer matching.
• Free life insurance.
• Parental perks.

Pay

$18.00–$21.00 per hour.

Schedule

Monday–Friday, with occasional Saturdays as needed.