Care Coordinator (Medical Receptionist/PSR)
Responsibilities
- Manage front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination.
- Provide exceptional customer service.
- Verify insurance coverage, process authorizations, and collect payments to support accurate billing and ensure smooth patient access to care.
- Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
- Answer phone calls and assist patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.
Qualifications
- A High School Diploma/GED is required.
- Basic office and customer service skills are required.
- Previous experience in a similar role is preferred but not required.
About the role
All Star Physical Therapy, a member of the Confluent Health family, is seeking a Full Time Front Desk Medical Receptionist to join their team. The position offers a competitive pay range of $20-$24 per hour, with bilingual (English/Spanish) candidates being strongly preferred to support their diverse patient population.
Benefits
- Medical, dental, vision, STD, LTD insurances
- Generous PTO
- 401(k) Employer Matching
- Free Life Insurance
- Family Building and Parental Benefits
- and more!
Pay
$20-$24/Hour
Schedule
Full Time
Contact
If you need assistance or would like to request an accommodation due to a disability, please contact us at careers@goconfluent.com.
Equal Opportunity Employer
All Star Physical Therapy, and Confluent Health Support You: Employee-centric work culture from the top, down! Equal opportunity employer committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics.