Care Coordinator (LMSW) - Case Coordination

Location: 100 Grand Street, New Britain, CT (10126)

About the role

The Care Coordinator (LMSW) is a graduate-level professional with demonstrated expertise in a healthcare setting, specializing in the assessment and treatment of patients along the continuum of care. This role involves developing and implementing discharge planning within an interdisciplinary healthcare team, addressing complex clinical care needs by identifying and removing barriers to optimal post-acute care access.

You will work collaboratively with providers to identify discharge barriers and delays, optimizing the efficient use of acute care hospital days and preventing prolonged length of stay. Responsibilities include addressing all aspects of a patient’s psychosocial needs, such as leading family meetings, providing bereavement support and grief counseling, advocating with community agencies, and addressing substance abuse issues.

This role requires collaboration with all hospital teams to holistically address patient needs and improve quality of life. You will maintain ethical principles and professional standards of practice in adherence to the NASW Code of Ethics.

Responsibilities

• Develop and implement discharge planning within an interdisciplinary healthcare team.
• Identify and remove barriers to optimal post-acute care access.
• Collaborate with providers to address discharge barriers and delays, optimizing hospital resource use.
• Address complex psychosocial needs, including leading family meetings and providing bereavement support.
• Provide grief counseling and advocacy with community agencies and within the acute care team.
• Address substance abuse issues and work with community resources to remove barriers to patient care.
• Ensure seamless transitions of care for patients and families through collaboration with multidisciplinary teams.
• Maintain ethical principles and professional standards in accordance with the NASW Code of Ethics.
• Provide expert verbal and written clinical documentation and consultation along the continuum of care.

Requirements

• Master’s in Social Work (MSW).
• Valid Master of Social Work License with the State of Connecticut.
• Knowledge of Connecticut Social Work Law for mandated reporting of child abuse, neglect, elderly, and mental retardation.
• Comprehension of medical terminology, natural history of illness, and general disease processes.
• Excellent communication, negotiation, and conflict resolution skills.
• Ability to work collaboratively and efficiently with multidisciplinary healthcare professionals.
• Ability to multi-task and address the needs of healthcare team members, patients, and families.
• Ability to work in a fast-changing healthcare environment.

Preferred Qualifications

• Bilingual in Spanish and English.
• Public health experience.
• Knowledge of computer applications.

Benefits

• Newly revised competitive hourly rates.
• Tuition reimbursement after 6 months of employment, with up to 40% reimbursement through Quinnipiac University for colleagues and dependents.
• Generous paid time off.
• Medical, dental, and vision plans.
• 401K with company match.
• Ample opportunities for advancement.