Care Coordinator (Case Manager)

About the role

The Care Coordinator (Case Manager) oversees a caseload of HCBS members receiving in-home support, coordinating member care, scheduling shifts, creating care plans, and orienting new staff to UCPSA's members.

Responsibilities

• Oversee a caseload of HCBS members receiving in-home support
• Schedule shifts and create care plans
• Orient new staff to UCPSA's members (clients)
• Handle standby availability, some weekends, evenings, and a flexible schedule
• Provide excellent customer service and make decisions under pressure
• Prioritize tasks, problem-solve, and ensure effective and efficient delivery of care services

Requirements

• 18 years of age or older
• Ability to obtain a current CPR/First Aid certification
• Ability to obtain fingerprint clearance/DES background check
• Ability to obtain a current T.B. clearance card
• The ability to work in a team environment
• The ability to work a flexible schedule
• The ability to learn and operate UCPSA program software
• The ability to lift and transfer clients
• Own/have regular access to a vehicle for client visits and transportation
• Proof of current registration and insurance of the vehicle must be kept on file with UCPSA
• A degree in a related field, case management experience required, and at least one year of direct care experience, personally or professionally
• Bilingual in English and Spanish required

Qualifications

• Excellent communication and interpersonal skills
• Ability to work independently and handle multiple tasks
• Flexible schedule
• Knowledge of UCPSA program software
• Ability to lift and transfer clients
• Vehicle ownership or regular access to a vehicle for client visits and transportation

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Pay

$50,000 per year

Schedule

Work 4 days a week, 10 hours a day, and have a 3 day weekend