Care Coordinator

Full-time role based in Manchester South.

Responsibilities

• Planning and managing Caregiver rotas
• Ensuring all client care visits are fully covered
• Matching Caregivers to clients based on their needs, skills and availability
• Managing sickness, absence, late calls and missed calls
• Keeping client and Caregiver information accurate and up to date
• Communicating changes to Caregivers, clients and the management team
• Supporting the day-to-day running of the care service
• Responding quickly and professionally to unexpected changes or emergencies
• Participating in the out-of-hours on-call rota

Requirements

• Previous experience working as a Care Coordinator or in a similar care role
• Experience using Birdie care management software
• Experience organising and managing staff rotas
• Good knowledge and understanding of the home care sector
• Excellent communication and organisational skills
• Confident working under pressure and solving problems
• Reliable, professional and able to work independently
• Positive, can-do attitude
• QCF/NVQ Level 3 in Health & Social Care is desirable

Pay

£27,000 per year. Additional payments for on-call duties and any extra care calls completed.