Care Coordinator

About the Role

This position focuses on clinical care coordination, systems collaboration, and professional growth to support young clients and their families through strengths-based interventions and community-based care.

Responsibilities

• Relationship Building: Develop and maintain supportive, ongoing relationships with young clients and their caregivers using strengths-based interventions.
• Treatment Planning: Facilitate initial treatment planning meetings and 90-day reviews. Partner closely with therapists to update goals, objectives, and services as clinically indicated.
• Family Coaching & Advocacy: Assess family strengths and needs, interpret service options, and provide family coaching, education, and community service navigation.
• Crisis & Safety Support: Coordinate crisis intervention services in collaboration with care team members, maintaining an acute awareness of safety risks and appropriate interventions.
• Teamwork: Collaborate with multi-disciplinary teams and external partners, including physicians, schools, therapists, and community providers.
• Waiver Management: Update Plans of Care for Severe Emotional Disturbance (SED) waiver patients (30 days post-start, and every 90 days thereafter) and coordinate with Utilization Review for service authorizations.
• Timely Documentation: Maintain exceptionally accurate records. Standards include completing 90% of progress notes within 72 hours, waiver documents/budgets within two weeks of a case conference, and submitting service verifications within 72 hours.
• On-the-Job Mobility: Travel locally to meet clients where they are, ensuring reliable transportation and community-based support.
• Continued Learning: Partner with your supervisor on an annual professional development plan, utilizing Essential Learning resources and attending specialized workshops or seminars.