Care Coordinator

About the Role

Options for Community Living, Inc. is committed to helping Long Island’s most vulnerable families and individuals live healthier, more stable, and productive lives. Established in 1982 to address the need for community housing for people with serious mental illness, Options now serves over 2,000 adults and children annually and manages more than 160 residential properties across Long Island. We are currently seeking Care Coordinators to join our team and contribute to our mission.

Responsibilities

• Provide care coordination activities for clients’ support systems within or outside the Health Home network.
• Coordinate comprehensive medical and behavioral health care for patients with chronic conditions to improve health outcomes, reduce preventable hospitalizations and emergency room visits, and avoid unnecessary care.
• Advocate for clients to obtain the full range of needed services and ensure coordination through monthly service delivery.
• Promote linkage development and monitor effectiveness with other service providers through active case conferencing.
• Conduct community outreach and engagement to retain clients in care, promote compliance with medical appointments, and encourage self-sufficiency and empowerment.
• Perform initial and ongoing assessments of assigned clients to document strengths, needs, goals, and resources within Health Home timelines.
• Ensure timely completion of all client contacts, home visits, and backup documentation according to program standards.
• Lead care coordination team activities and screen clients for Health Home eligibility.
• Conduct initial client intakes, plan and evaluate service plans, and monitor objectives consistently.
• Write daily progress notes and enter them into the electronic medical records management system in accordance with Health Home standards.
• Perform home visits based on client needs and educate clients and families on health and human service resources.
• Assist clients with applications, letter writing, and problem-solving activities.
• Intervene in crisis situations to ensure the safety of clients and families.
• Maintain minimum billing standards for the Health Home and participate in care coordination team activities.
• Conduct client outreach and engagement in the field using personal vehicle.

Requirements

• Bachelor's degree in healthcare or human services and at least 2 years of qualifying experience.*
• Master's degree in healthcare or human services may substitute for 1 year of experience.
• Bilingual preferred (English/Spanish speaking).
• Valid driver’s license, safe driving record, valid auto insurance, and access to a vehicle.
• Qualifying experience: verifiable full or part-time case management or casework with populations such as persons with HIV, AIDS, mental illness, homelessness, chemical dependence, chronic illnesses, or other persons in need.

Benefits

• Medical, Dental, and Vision Insurance
• Generous PTO: 5 Wellness Days, 10-22 Vacation Days, 8 Sick Days, 11 Paid Holidays - yearly
• 403(b) retirement plan with employer match
• Employee Assistance Program
• Tuition Assistance
• Wellness Initiatives
• Paid Training & On-the-Job Training
• Promotional Opportunities
• Mileage Reimbursement
• Life Insurance
• Flexible Spending Account

Pay

Salary Range: $44,850/year ($23.00/hour) - $58,500/year ($30.00/hour)

The above salary range represents Options for Community Living’s good faith and reasonable estimate of potential compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a salary offer, several factors may be considered as applicable (e.g., years of relevant experience, education level, language skillset, credentials, professional licensure, budget, and internal equity).

Schedule

Options: (37.5 hours/week)

• Monday - Friday: 8:00 AM - 4:00 PM (30-minute break)
• Monday - Friday: 8:00 AM - 4:30 PM (1-hour break)
• Monday - Friday: 8:30 AM - 5:00 PM (1-hour break)
• Monday - Friday: 9:00 AM - 5:00 PM (30-minute break)

Location: In-person based out of our Uniondale office, with field visits required within Nassau and Western Suffolk County.

Pay Type: Non-exempt

*$500 Sign-on Bonus!