Care Coordinator
Northshore Home Health Care · New Berlin, WI · Yesterday
On-siteOTHRFull-time
About the role
The Care Coordinator acts as the primary contact for families, facilitating access to services that promote safety and well-being. Responsibilities include conducting assessments, developing and authorizing individualized service plans, coordinating services, and maintaining accurate documentation.
Responsibilities
- Perform functional assessments and re-assessments using approved tools
- Develop and implement personalized service plans with families and providers
- Coordinate and authorize services aligned with plans
- Facilitate family-centered team meetings and collaborate with service teams
- Maintain detailed client records and documentation
- Participate in staff development and training activities
- Testify at legal proceedings when required
Direct Service Expectations
- Promote client independence
- Deliver trauma-informed, family-centered services
- Utilize evidence-based practices
- Ensure accurate time reporting
Qualifications & Skills
- Bachelor's degree in a health or human services field
- At least 1 year of experience working with children in the target population
- Strong communication, organizational, and documentation skills
- Proficiency with electronic health records and computer applications
- Valid driver's license and reliable transportation
- Bi-lingual fluency in Spanish is preferred but not required
Benefits & Work Environment
- Health insurance
- Paid time off
- Retirement plan
- Flexible work options
- Community-based travel
The role requires travel within the community and responsiveness in crisis situations.