Care Coordinator

About the role

We are seeking a Care Coordinator for Integrated Services for Behavioral Health (ISBH) in Pike County, OH. This role is eligible for a $3,000 hiring bonus.

Responsibilities

• Joins with family to identify care coordination needs/services in line with service delivery standards and program outcomes to ensure the best outcomes for children, youth, and families.
• Works with families to define cultural factors that influence strengths, functioning, and family interaction styles to ensure ongoing engagement and success in care planning.
• Identifies strengths of children, youth, and families for utilization in care coordination engagement and supporting healthy outcomes.
• Carefully coordinates family-based services for children, youth, and families in their home, school, and community.
• Ensures with family that services identified on care plans are the most appropriate, least restrictive, and meet the safety and treatment needs of the child, youth, and family.
• Engages and builds positive relationships with children, youth, and families in coordination with child and family teams to support the successful integration of team members and care plans.
• Develops collaborative and creative partnerships with community resources to meet the diverse needs of youth and families.
• Maintains necessary documentation, participates in program evaluation, attends team and program planning meetings, cross-systems training, and acquires knowledge of community resources.
• Remains current with all training requirements, including but not limited to High Fidelity Wraparound, MI, Cultural Humility, etc.
• All other duties as assigned.

Requirements

• Experience providing services and/or support to children and families connected to behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field.
• Three years with a high school diploma or equivalent; two years with an associate degree or bachelor's degree; one year with a master's degree or higher.
• Knowledge and experience in Hi-Fidelity Wraparound preferred (Certification provided at time of employment).
• Two years of experience in a coordinated supportive services or care coordination role preferred.
• Experience working with people with autism spectrum disorders and developmental disabilities preferred.
• Experience in one or more of the following areas: family systems, community systems and resources, case management, child and family counseling or therapy, child protection, child development.
• Be culturally humble or responsive with training and experience to manage complex cases.
• Demonstrate a high degree of cultural awareness.
• Experience with multi-need individuals and families.
• Broad knowledge of community service systems.
• Willing to participate in and lead cross-systems care coordination.
• Able to effectively communicate through verbal/written expression.
• Must be able to operate in an Internet-based, automated office environment.
• Valid Driver's License required.
• Ability to operate, receive and conduct video calls and/or meetings in an automated office environment is required.
• Able to maintain a minimum of 100mbps for high-speed internet connection is required.

Qualifications

• Excellent organizational skills with the ability to stay focused and prioritize multiple tasks.
• Demonstrates a high degree of cultural awareness.
• Experience with multi-need individuals and families.
• Broad knowledge of community service systems.
• Willing to participate in and lead cross-systems care coordination.
• Able to effectively communicate through verbal/written expression.

Skills

• Highly organized and detail-oriented.
• Strong communication and interpersonal skills.
• Ability to build and maintain positive relationships with clients and colleagues.
• Effective problem-solving and decision-making abilities.
• Strong collaboration and teamwork skills.
• Ability to work independently and as part of a team.
• Knowledge of community resources and services.
• Ability to work flexible hours, including evenings and weekends.

Benefits

Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package!

• Medical
• Dental
• Vision
• Short-term Disability
• Long-term Disability
• 401K w/ Employer Match
• Employee Assistance Program (EAP)

To learn more about our organization: ISBH.org