Care Coordinator

About the role

Integrated Services for Behavioral Health (ISBH) is a community‑minded, forward‑thinking behavioral health organization serving Southeastern and Central Ohio. Through OhioRISE, a Medicaid managed care program for youth ages 0‑20 with complex behavioral health and/or substance use needs, the Care Coordinator creates, plans, and organizes a family‑defined team, facilitates child & family team meetings, partners with social service providers, community partners, and family support systems, and ensures youth and families have a voice and choice in coordinated care.

Responsibilities

• Use a strengths‑based and solution‑focused mindset in all job functions and interactions.
• Develop, lead, and facilitate team meetings for the young person and their identified team.
• Provide care coordination within the family’s home, community, or preferred location.
• Partner with the young person, family, natural supports, and other service providers to identify care coordination needs/services to ensure the best outcomes.
• Maintain required documentation to access and maintain OhioRISE benefits.
• Meet quality and fidelity requirements as defined by ISBH OhioRISE standards.
• Continually acquire and maintain knowledge of community resources.
• Attend mandatory in‑person and virtual trainings and supervisions, which may require travel.
• Complete all assigned trainings within identified timelines and maintain required certifications.
• Follow ISBH policies and procedures regarding confidentiality, professionalism, and incident reporting.
• Utilize databases and Electronic Health Record systems for accurate client documentation.
• Maintain compliance with HIPAA, mandated reporting requirements, and professional ethical guidelines.
• Travel within assigned service area.
• Perform other duties as assigned.

Requirements

• Experience providing services and/or support to children and families connected to behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field.
• Either three years with a high school diploma or equivalent; or two years with an associate or bachelor's degree; or one year with a master's degree or higher.