Care Coordinator
Gastro Health · Acton, MA · 1 wk ago
OTHRFull-time
This role
This role offers:
- A great work/life balance
- No weekends or evenings – Monday thru Friday
- Paid holidays and paid time off
- Rapidly growing team with opportunities for advancement
- Competitive compensation
- Benefits package
- $500 sign on bonus
Duties
- Handle all administrative tasks and duties for the physician/provider
- Serve as the liaison or coordinator for the patients medical care
- Streamline all patient-physician communications to ensure patient satisfaction
- Provide medical literature and clinical preparation instructions to patients
- Aid patients with questions and/or concerns regarding procedures
- Schedule all procedures to be performed by the physician
- Review the physicians schedule for maximum scheduling efficiency
- Schedule all diagnostic tests, procedures and follow-up appointments
- Obtain all authorizations for procedures and tests
- Call patient to confirm procedures a week in advance
- Schedule follow-up appointments including recalls
- Check-out patients at the end of their visit and provide next step instructions
- Log and track of results
- Request medical records from doctors and hospitals
- Returns patient calls promptly and professionally
- Call-in new prescriptions and refills and obtain authorization if necessary
- Obtain lab results including stat requests
- Complete tasks from Electronic Medical Record
- Reviews in-box tasks daily
- Contact patients with test results
- Reschedules appts as needed
- Sends history and physical forms to outpatient facility
- Other duties as assigned
Requirements
- 2+ years experience in healthcare administration roles
- High school diploma or GED equivalent
- Organization skills are a must
- Medical terminology knowledge/EPIC
Benefits
- Medical
- Dental
- Vision
- Spending Accounts
- Life / AD&D
- Disability
- Accident
- Critical Illness
- Hospital Indemnity
- Legal
- Identity Theft Pet
- 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
- Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees
Additional Information
We participate in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
About the company
Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience.
Equal Opportunity Employer
We thank you for your interest in joining our growing Gastro Health team!