Care Coordinator

About the role

Gastro Health is seeking a Full-Time Care Coordinator to join a collaborative team of coworkers and providers. This role offers consistent hours with a great work/life balance—no weekends or evenings, Monday through Friday.

Responsibilities

• Handle all administrative tasks and duties for the physician/provider.
• Serve as the liaison or coordinator for the patient’s medical care.
• Streamline all patient-physician communications to ensure patient satisfaction.
• Provide medical literature and clinical preparation instructions to patients.
• Assist patients with questions and/or concerns regarding procedures.
• Schedule all procedures to be performed by the physician.
• Review the physician’s schedule for maximum scheduling efficiency.
• Schedule all diagnostic tests, procedures, and follow-up appointments.
• Obtain all authorizations for procedures and tests.
• Call patients to confirm procedures a week in advance.
• Schedule follow-up appointments including recalls.
• Check-out patients at the end of their visit and provide next-step instructions.
• Request medical records from doctors and hospitals.
• Return patient calls promptly and professionally.
• Call-in new prescriptions and refills and obtain authorization if necessary.
• Obtain lab results including stat requests.
• Complete tasks from the Electronic Medical Record.
• Review open orders every three days and work accordingly.
• Contact patients with test results.
• Send history and physical forms to outpatient facilities.
• Other duties as assigned.

Requirements

• High school diploma or GED equivalent.
• Certified Medical Assistant (AAMA) preferred.
• 2+ years experience as a medical assistant required.
• Medical terminology knowledge.

Benefits

• Medical, dental, and vision coverage.
• Spending Accounts.
• Life / AD&D insurance.
• Disability, accident, critical illness, and hospital indemnity coverage.
• Legal and identity theft protection.
• Pet insurance.
• 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees.
• Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees.
• Discounts on concerts, travel, movies, and more through Tickets at Work.

Pay

Competitive compensation.

Schedule

• Full-time, Monday through Friday.
• No weekends or evenings.
• Paid holidays and paid time off.