Care Coordinator
Behavioral Health Network, Inc (BHN) · Springfield, MA · 1 mo ago
Hybrid$22/hrFull-time
About the role
BHN is seeking a compassionate and dedicated Care Coordinator to join our One Care team. In this community-based role, you will support adults with complex medical, behavioral health, substance use, and social needs by helping them navigate healthcare systems, access community resources, and achieve their personal health and wellness goals. Through person-centered care coordination and strong community partnerships, you will play a vital role in improving health outcomes and enhancing quality of life for the individuals we serve.
What We Offer
- A mission-driven organization dedicated to integrated, person-centered care
- The opportunity to make a meaningful impact in the lives of individuals with complex health and social needs
- A collaborative and supportive team environment
- Ongoing professional development and career growth opportunities
- Flexible community-based work that combines field and office responsibilities
- Competitive salary and comprehensive benefits package
Who You Are
- A compassionate and empathetic professional who is committed to helping individuals overcome barriers and improve their overall well-being
- Skilled at building rapport and engaging individuals from diverse backgrounds
- Knowledgeable about community resources, healthcare systems, behavioral health services, and social determinants of health
- An effective communicator who collaborates well with individuals served, providers, and community partners
- Organized, adaptable, and able to manage multiple priorities in a fast-paced environment
- Committed to culturally responsive and inclusive practices
- Comfortable working independently in community settings while maintaining strong team collaboration
Qualifications
- A High School Diploma or GED required
- Community Health Worker Certification and/or Bachelor's Degree preferred
- Bilingual (Spanish/English) candidates strongly encouraged to apply
- Minimum of 1–2 years of experience in behavioral health, healthcare, human services, care coordination, or a related field required
- Knowledge of mental health, substance use disorders, healthcare systems, and community resources preferred
- Experience utilizing motivational interviewing and person-centered engagement strategies preferred
- Familiarity with electronic health records and technology systems required
- Valid driver's license and reliable, legally registered vehicle available during working hours required