Care Coordinator and Scheduler

About the role

Turn Your People Skills Into Purpose. We're looking for a Care Coordinator & Scheduler to join our St Louis team — someone with a background in scheduling, call center, customer service, or office coordination who's ready to take their career to the next level. In this role, you'll be the heartbeat of our scheduling team — connecting nurses with families who rely on home care services. Every call you make, every schedule you coordinate, helps make a real difference in someone's life. At Phoenix, our Care Coordinators are more than schedulers — they're connectors, problem solvers, and trusted partners to the families we serve.

Responsibilities

• Match nurses with clients to ensure great care
• Manage and update scheduling systems with accuracy and speed
• Communicate daily with caregivers, nurses, and families — keeping everyone informed and supported
• Problem-solve and adapt quickly when changes arise (because they will!)
• Support your team and jump in wherever help is needed

Requirements

• Prior office, call center, or customer service experience
• Strong computer skills (Microsoft Office, scheduling, or similar)
• Excellent communication and multitasking abilities
• Reliable, organized, and able to thrive under pressure
• Professional, compassionate, and team-oriented attitude
• Healthcare or home care background a plus — but not required!

Benefits

• Signed Offer Letter—we stand by what we promise
• Dental, vision, spousal, and family coverage
• PTO that starts accruing on day one
• 401(k)
• Ongoing training and career growth opportunities
• Recognition programs and a positive, team-centered culture

Pay

$18-$20/hr