Care Coordinator and Group Facilitator

Position Details

Title: EMPOWR Intensive Care Coordinator (ICC)
Classification: Regular Full Time (1.0 FTE), Non-exempt (Hourly)
Location: Oakland, CA / Hybrid (availability to provide client services in-person and complete documentation remotely)
Regular Work Schedule: Full time, M-F
Compensation: $34.62 per hour ($38.08 per hour for qualified bilingual Spanish candidates, inclusive of 10% language differential)

Team-Based model of care program

The program provides community-based therapy, case management and care coordination, and peer and family support through a team-based model. The whole team collaborates on one shared caseload, providing youth with an entire team of support, and allowing staff to share in the successes and challenges of their clients.

How you'll make an impact

• Outreach to and engagement with youth;
  
• Being a strong advocate for the youth within the team;
  
• Provide community-based trauma-informed services to foster youth or former foster youth transitioning to or struggling with independent living.
  
• Provide intensive skill building with youth, with a focus on independent living.
  
• Provide assessments, crisis intervention, stabilization, and safety plans.
  
• Identify and connect youth & young adults with other agencies to address their needs, including housing, medical, mental health, education, employment, advocacy, placement stability, and enrichment activities.
  
• Work collaboratively in partnership with the team to engage and connect clients to appropriate resources and services.
  
• Aid in initial contact and intake, establishing relationships and building trust in order to help clients navigate systems for access to services.
  
• Provide advocacy, targeted case management and community based rehabilitation services to children and their families.
  
• Provide services and participate in agency meetings in a combination of environments including virtual (zoom / phone) and in-person office or community locations (drop-in center, client homes, school, parks, etc.).
  
• Provide stabilization support services to children and TAY in an in-person milieu environment.

  Qualifications

  • Direct, lived experience with foster care, social services, juvenile justice, mental health, residential treatment or group home placements, wraparound services, or other related community resources.
    
  • Bachelor's degree in Psychology, Criminal Justice, Social Work or related field (preferred)
    
  • Experience providing case management and rehabilitation services.
    
  • At least two (2) years experience working with system-involved youth.
    
  • Demonstrated ability to work with families who have experienced high levels of trauma and demonstrate high mental health needs.
    
  • Ability to work independently and collaboratively as part of a multidisciplinary team.
    
  • Prioritization and time management - ability to be well-organized and complete timely documentation.
    
  • Ability to travel by car to meet with clients, generally within a 90 mile radius of the WCC office.
    
  • Clean CA DMV record, current car insurance and a vehicle; travel is required.
    
  • Bilingual in Spanish (preferred)

  Competencies

  • Demonstrated experience working with children and families who may be involved in the child welfare system.
    
  • Case management skill – assessment/evaluation, crisis intervention, ability to use supervision effectively, ethical and legal responsibilities, high quality documentation.
    
  • Cultural humility - knowledge of issues of race, class and ethnicity.
    
  • Efficiency and time management - ability to be well-organized and complete timely documentation.
    
  • Collaboration and team functioning - able to work independently and collaboratively as part of a multidisciplinary team.
    
  • Ability to work with clients who have complex traumatic histories and other attachment difficulties.

  Why work here?

  • Be part of a compassionate, driven team that is social justice-focused: We have Staff Affinity Groups such as Staff of Color, LGBTQ+, Equity and Inclusion, Health and Wellness, and more!
    
  • Make a difference for the Bay Area's most vulnerable populations: We serve hundreds of vulnerable kids and their families each year to create positive changes in their lives!
    
  • Access a growth-oriented learning community: As a Joint Commission Accredited agency, we are dedicated to providing the highest standard of care, and offer extensive clinical trainings and seminars led by field experts.

  Benefits

  • Employer-paid Medical Benefits for Employees
    
  • 100% employer-paid dental and vision
    
  • Dependent medical, dental and vision (50% employer-paid)
    
  • Medical and Dependent Care FSA and commuter plans
    
  • 100% employer-paid life insurance long-term disability insurance
    
  • Voluntary accident, term life and hospital indemnity insurance
    
  • 403(b) and ROTH retirement plan options, employer contribution targeted at 7.5% after first year of employment
    
  • Quarterly (5-10%) and annual incentive compensation (10%)
    
  • Three weeks PTO during the first year of employment, 4+ weeks PTO with additional years of service
    
  • 12 paid holidays plus one paid floating holiday per year
    
  • Four paid self-care days per year
    
  • Wellness stipend ($100.00 per month)
    
  • Professional development stipend and CEUs for trainings
    
  • Employee Assistance Program (EAP)

  Join us and make a difference in the lives of vulnerable children and families in the Bay Area.

  We are committed to diminishing the influence of privilege and discrimination in our field and our workplace, whether due to differences concerning age, citizenship, color, disability, marital or parental status, race, religion, gender, or sexual orientation.