Care Coordination Specialist

Job Summary

Responsible for detailed preview of charts for high complexity patients and patients in the population health programs within the virtual care center. Works with providers across the organization to ensure accurate coding for diagnosis. Assists in providing cost-effective healthcare services through telephonic outreach. Serves as a liaison between patients, physicians and all other members of the interdisciplinary health care team.

Job Responsibilities and Requirements

• Reviews charts to identify ongoing health maintenance needs and facilitates next steps to assist patients in meeting those needs.
• Obtains outside medical records and assists with uploading into the electronic medical record.
• Schedules patient appointments and assists licensed personnel to enhance comprehensive patient care and reduce gaps in care.
• Works in constant state of alertness and safe manner.
• Performs other duties as assigned.

Education and Experience

No experience required.

Physical Requirements

• Constant standing and walking.
• Frequent use of hearing and speech to share information through oral communication.
• Frequent use of hearing to distinguish body sounds and/or hear alarms, malfunctioning machinery, etc.
• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent reaching, gripping, and keyboard use/data entry.
• Frequent use of vision for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Occasional bending, stooping, crawling, kneeling, sitting, squatting and repetitive foot/leg and hand/arm movements.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Occasional lifting/moving patients.
• Occasional use of smell to detect/recognize odors.
• Occasional driving.

Department

8149000125 Value Based Care

Work Shift

Day Shift (United States of America)

Scheduled Weekly Hours

40

Benefits

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members. Explore All Benefits

Equal Opportunity Employer

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.