Care Coordination - Senior Care Manager

Title: Senior Care Manager

Job Objectives

Provide care management to individuals enrolled in the Health Home Care Coordination Program, while also mentoring other care managers within the department.

Responsibilities

• Attend bi-weekly Care Coordination team meetings.
• Attend trainings and meetings relevant to Health Homes.
• Deliver care coordination services as outlined under Health Home Model for Care Coordination for a caseload of between 35-45 program participants.
• Complete New York State Community Mental Health (CMH) assessments and reassessments.
• Complete monthly scorecard data collection information.
• Maintain all client records electronically through Foothold Technology and FCM Electronic Record Keeping.
• Maintain all client files according to program policies and procedures.
• Establish and maintain linkage with appropriate community agencies and service providers.
• Represent MHA at meetings, as necessary.
• Auxiliary with internal audits of participant charts.
• Provide oversight to other care managers in the field, as needed.
• Auxiliary with training and/or shadowing new care management staff.
• Review time management strategies and deadlines with staff, as needed.

Qualifications

• Bachelor’s Degree in any of the following: child and family studies, community mental health, counseling, education, nursing, occupational therapy, physical therapy, psychology, recreation/recreation therapy, rehabilitation, social work, sociology, or speech and hearing.
• OR NYS licensure and current registration as a Registered Nurse and a bachelor’s degree.
• OR A bachelor’s level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses.
• OR A Credentialed Alcoholism and Substance Abuse Counselor (CASAC).

Experience

• Two years of experience (a master’s degree in a related field may substitute for one year’s experience) either:
• Providing direct services to persons diagnosed with mental disabilities, developmental disabilities, alcoholism, or substance abuse.
• Linking persons who have been diagnosed with mental disabilities, developmental disabilities, alcoholism, or substance abuse to abroad range of services essential to successfully living in a community setting.

Bilingual Skills

Bilingual Spanish / English preferred.

Other Duties

• In the spirit of teamwork, answer MHA’s main office phone as needed.
• Participate in MHA’s committees as needed.

Benefits

• Competitive compensation rates
• 1 hour paid lunch for F/T employees
• 4 Wellness Days annually for F/T employees
• 14 Paid Holidays which includes 1 Floating Holiday
• 403(b) Plan with discretionary matching
• Employee benefits include healthcare, vision, dental, health savings account, life insurance, cancer care plan, dependent care and more.
• Numerous opportunities extended for staff development and career growth.
• Diverse employment opportunities. Licensed clinicians and bilingual staff are particularly sought. As an agency that provides 24/7 services, numerous shifts are also available.

Why Work for MHA in Orange County?

• Stable and meaningful career
• Opportunities to give life-changing support
• Training to offer compassion, inspire hope and teach skills needed to overcome challenges